CRM Engineer (Salesforce & HubSpot)

Haiilo; Liverpool City Region; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading employee communications platform is seeking a CRM Engineer. This role requires expertise in Salesforce and HubSpot, with key responsibilities including maintaining CRM systems, developing automations, and leading strategic projects. Join a dynamic team where continuous professional growth is encouraged.

Qualifications

• At least 3 years of hands-on Salesforce experience.
• Fluent in Apex, Flows, Visualforce, Lightning Components.
• Experience with HubSpot CRM is a plus.

Responsibilities

• Maintain and evolve Salesforce and HubSpot CRM to support operations.
• Create automations, integrations, and dashboards.
• Drive strategic CRM projects and ensure documentation clarity.

Skills

Salesforce Administration

Salesforce Development

Apex

HubSpot CRM

Communication

Job description

Haiilo is a leading employee communications and engagement platform empowering more than 1,000 organizations globally to connect and align their workforces. Our solutions streamline internal communication, elevate employee advocacy, and reinforce company culture. We’re a fast-growing, international company headquartered in Hamburg, with offices in Manchester, Helsinki, London, and Atlanta.

We're looking for aCRM Engineerwith a background inSalesforce Administration and Development, and is ready to level up in a collaborative environment that supports continuous professional development. You'll act as the technical lead for our Salesforce and HubSpot platforms, responsible for maintaining, evolving, and documenting their use across Haiilo.

This role offers the chance to shape the future of our CRM landscape. You’ll work cross-functionally with RevOps, Sales, Marketing, Finance, Engineering, and external partners to ensure robust, scalable systems that meet our global business needs.

We are hiring a CRM Engineer for our Manchester, Hamburg, or Helsinki offices, operating on a hybrid work model. Applicants must have the right to work in the respective location, as we do not offer visa sponsorship at this time.

Who we're looking for

• You haveat least3 years of hands-on Salesforceexperience, across both admin and dev work
• Youthrive indynamic, cross-functionalenvironmentsand can bring order to complexity
• You’re fluent inApex, Flows, Visualforce, Lightning Components, and have a solid grasp of platform architecture
• You’ve worked withHubSpot CRM(Marketing Hub and automation experience is a plus)
• You’re motivated to own solutionsend-to-endand ready to grow with mentoring, training, and modern tooling
• You know how toabsorb agency deliverablesand turn them into long-term internal value
• You’re aclear communicatorwho values autonomy, collaboration, and making a real impact

We encourage you to apply even if your profile does not yet meet all the requirements for the position. At Haiilo we support your personal development as well as your individuality, no matter what background you have.

Your tasks

• Own our CRM stack– Maintain and evolve Salesforce and HubSpot to power operations across multiple departments
• Build smart systems– Create automations, integrations, and dashboards that help teams move faster and make better decisions
• Be our go-to CRM brain– Solve complex problems, support stakeholders directly, and confidently take over legacy systems
• Lead the big stuff– Drive strategic CRM projects with external partners and fully own them post-handoff
• Shape how we work– Spot opportunities for improvement and help steer our CRM strategy alongside a supportive team
• Document with clarity– Keep things structured and scalable with clear, practical documentation others can build on
• Keep it clean and secure– Ensure CRM integrations, access, and data stay reliable, secure, and audit-ready