CRM Delivery Project Manager - D365

JR United Kingdom; Milton Keynes; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global technical client is seeking a CRM Delivery Project Manager in Milton Keynes for a hybrid role. The successful candidate will manage technical workstreams for CRM implementation, ensuring project delivery is on time and within budget. Responsibilities include leading teams, developing project plans, and coordinating with multiple stakeholders to meet business objectives.

Qualifications

• Experience with best practices in development programmes, including common pitfalls and risks.
• Experience working with third-party partners.
• Experience with data migration and integration in CRM projects.

Responsibilities

• Lead and manage multiple technical workstreams to ensure alignment with project goals.
• Coordinate with cross-functional teams to meet project milestones.
• Communicate project status effectively to stakeholders.

Skills

Communication

Analytical Skills

Problem-Solving

Interpersonal Skills

Education

Experience with Microsoft D365

Experience with end-to-end CRM programmes

Proven experience as a Technical Project Manager

Job description

Social network you want to login/join with:

CRM Delivery Project Manager - D365, Milton Keynes

Client: JSS Transform

Location: Milton Keynes

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

Hybrid role (3 days a week in the office)

6 months +

Our global technical client is looking for a Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring it is completed on time, within scope, and within budget. The Technical Project Manager will work closely with various stakeholders, including development teams, clients, and senior management, to deliver high-quality solutions that meet business objectives.

Responsibilities

• Lead and manage multiple technical workstreams/developments simultaneously, ensuring alignment with the overall programme strategy, plan, and company goals.
• Lead the technical team including Technical Architect, Technical Product Specialist, Technical Product Owner.
• Develop detailed project plans, including scope, timelines, resource allocation, and risk management strategies, all aligned with the overall programme.
• Coordinate with cross-functional teams, including developers, designers, and QA engineers, to meet project milestones and deliverables.
• Serve as the key expert and decision-maker on technical approach, aligning programme technical goals with technical leads.
• Communicate project status, updates, and risks effectively to stakeholders, ensuring transparency throughout the project lifecycle.
• Identify, track, and mitigate project risks and issues, ensuring timely resolution with minimal impact on timelines and quality.

What we need from you

• Experience with best practices in development programmes, including common pitfalls, risks, and mitigations, ideally related to implementing Microsoft D365.
• Experience with end-to-end CRM programmes.
• Proven experience as a Technical Project Manager.
• Knowledge and experience in Customer Management.
• Experience working with third-party partners.
• Excellent communication and interpersonal skills.
• A proactive, can-do attitude and willingness to learn and share best practices.
• Strong analytical and problem-solving skills.
• Experience with data migration and integration in CRM projects.