CRM & Data Analyst

CV Screen; Woodbridge; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A leading academic publishing organisation is seeking a CRM & Data Analyst in Woodbridge, Suffolk, offering a salary of up to £30,000 with excellent benefits. This hybrid role involves data coordination, analysis, and supporting business processes across departments, ideal for someone passionate about data-driven decision making.

Benefits

Hybrid working

Part-time/flexible hours

Pension scheme

Employee ownership benefits

Professional development support

Qualifications

• Experience handling data in an office environment.
• Proficient in Excel and comfortable with databases.
• Ability to identify and implement process improvements.

Responsibilities

• Coordinate operational data and support business processes.
• Clean, analyse, and visualise data for reporting.
• Reconcile data for royalty and rights management.

Skills

Organizational skills

Data analysis

Process improvement

Excel proficiency

Job description

CRM & Data Analyst – Woodbridge, Suffolk

£27,000 - £30,000 + Excellent Benefits | Hybrid Working

A fantastic opportunity for a CRM & Data Analyst to join a leading academic publishing organisation based in Woodbridge, Suffolk. Offering a hybrid working model and a salary of up to £30,000, this is an ideal role for someone who thrives on data coordination, systems administration, and business improvement initiatives. You’ll be supporting a well-respected, employee-owned publisher with global reach and a strong reputation for high-quality academic titles.

Duties & Responsibilities

• Coordinate operational data and support business processes across departments.

• Clean, analyse, and visualise data to support reporting and strategic decision-making.

• Reconcile data between publishing, sales, and financial systems for royalty and rights management.

• Assist with internal audits and support trend analysis in contract and royalty data.

• Maintain key documentation and assist with onboarding and training of new team members.

What Experience is Required

• Strong organisational skills and proven experience handling data in an office environment.

• Proficient in Excel and comfortable working with databases and multiple systems.

• Demonstrated ability to identify and implement process improvements.

Salary & Benefits

• Salary: £27,000 - £30,000 depending on experience.

• Hybrid working (2 days from home), part time/flexible hours considered, pension scheme, employee ownership benefits, and professional development support.

• A collaborative and flexible working environment in the academic publishing sector.

Location

Based in Woodbridge, Suffolk, the role is easily commutable from Ipswich, Felixstowe, Martlesham, Kesgrave, Framlingham, and surrounding areas.

How to Apply

Please apply by sending your CV in strict confidence to Giselle Whitton at CV Screen.

Alternate Job Titles

• Business & Operations Analyst

• Data & Reporting Coordinator

• Data Administrator

• CRM & Systems Administrator