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A leading cruise company in Southampton is seeking a CRM Marketer to plan and execute campaign communications. This role requires knowledge of CRM systems and personalisation strategies to drive sales. The ideal candidate is a team player with excellent communication skills and must be able to manage agency relationships effectively. The position offers hybrid working options and an array of employee benefits.
This role is responsible for the planning and execution of key campaign communications which help tactically fill our ships as well as deliver longer term strategic holiday sales.
This role would suit a competent CRM Marketer who has strong technical knowledge of CRM models, data and systems. The role holder will be required to operate effectively and efficiently on their own, leading projects, working with senior stakeholders and making decisions on how their work influences guest behaviour.
The role holder will be proficient at understanding the correlation between engagement and conversion and will draw on their CRM knowledge to ensure campaign comms drive volume of traffic to sales channels. A solid understanding of the practises of CRM personalisation will be required.
This role will include:
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK09 and is offered on a 12months fixed-term contract basis, with hybrid working in our Southampton office, including up to two days from home.
Start date – 1st December 2025
Your unique background and skills are what will make you stand out. We\'re looking for:
You are more than just your CV. You\'re someone who brings:
We\u2019re a holiday company so we know there\u2019s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.
Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and arent able to consider applications once this happens.