CRM Backend Engineer (Braze)

JR United Kingdom; Stoke-on-Trent; Remote; GBP 45,000 - 65,000; Full time

Job summary

An exciting opportunity exists at JR United Kingdom for a CRM Backend Engineer to work with Monzo on a contract basis. This role involves developing customer engagement capabilities using Braze and requires strong backend engineering skills in languages such as Go, Java, and Python. Ideal candidates will thrive in a collaborative, fast-paced environment and have a solid understanding of customer engagement principles.

Qualifications

• Strong hands-on experience with Braze for customer journeys and event triggers.
• Experience integrating CRM platforms into backend systems.
• Comfortable working in cross-functional teams.

Responsibilities

• Building out Monzo's customer engagement capabilities using Braze.
• Contributing to backend services in Go, Java, or Python.
• Collaborating with cross-functional teams.

Skills

Backend engineering skills in Go

Backend engineering skills in Java

Backend engineering skills in Python

Experience with Braze

Customer engagement principles

Job description

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Client:

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Remote, UK

6 Month Contract

An exciting opportunity for a CRM Backend Engineer to join Monzo on a contract basis, working on a key project within their Marketing Engineering team. This is a well-regarded engineering environment where contractors speak highly of the culture – fast-paced but thoughtful, with strong ownership and clean, reliable systems.

As a CRM Backend Engineer, you’ll be helping to build out Monzo’s customer engagement capabilities using Braze – working on customer journeys, event triggers, and SDK integrations, while also contributing to backend services in Go, Java, or Python. You’ll be part of a cross-functional team that’s collaborative, delivery-focused, and open to new ideas.

This is a great fit for someone with a strong background in Braze or similar CRM platforms, who’s confident writing production-ready backend code and wants to play a key role in shaping how Monzo communicates with its users.

• Strong hands-on experience with Braze (customer journeys, event triggers, SDKs, etc.)
• Backend engineering skills in Go, Java, or Python
• Experience integrating CRM platforms into backend systems and services
• Comfortable working in cross-functional teams with marketers, product managers, and engineers
• A good understanding of customer engagement principles and real-time messaging

If you’re a CRM-savvy Backend Engineer who enjoys combining customer impact with clean backend design, apply now – the team is ready to move quickly.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.