Critical Services Technician-4 on 4 off Days

CBRE, Inc.; Greater London; Hybrid; GBP 29,000 - 36,000; Full time

Job summary

CBRE Group, Inc. is seeking a Critical Services Technician for a 4 on 4 off days shift in London. You will resolve day-to-day work orders in critical client environments and support asset risk mitigation in high-stakes facilities.

The role requires a safety-first mindset, the ability to follow procedures, and logging of all activities. You will work within a team, contribute to preventative maintenance, and ensure uptime and regulatory compliance.

Qualifications

• High School Diploma, GED, or trade school with 1–2 years of job-related experience.
• City & Guilds / NVQ level 3 or equivalent in BS7671 electrical regs.
• Meet physical requirements: stooping, standing, walking, climbing stairs/ladders, lifting 50 lbs+.
• Good communication and basic computer skills (Word/Excel/Outlook).

Responsibilities

• Qualify and act as an appointed Authorized Person within 6 months from onboarding.
• Maintain an up-to-date log of work completed and outstanding items.
• Ensure contractors and staff comply with company, client safety, and security requirements.
• Participate in the critical services training program.
• Ensure effective communication with the client and management team.
• Operate as a team with other technicians to resolve operational problems.
• Provide holiday, training & sickness cover for other shift members.
• Track and complete Critical Services Planned Preventative Maintenance.
• Log and action all out-of-line situations with incident reports.
• Follow defined procedures; limited discretion under supervision.

Skills

Communication skills

Microsoft Office proficiency

Strong organizational skills

Education

High School Diploma / GED / trade school with 1-2 years experience

City & Guilds / NVQ level 3 or equivalent in BS7671 electrical regs

1-2 years of job-related experience

Tools

Microsoft Office Suite

Job description

Job Title: Critical Services Technician - 4 on 4 off Days

Location: London, UK

COMPANY PROFILE

CBRE is the global leader in real estate services and investment. We leverage the industry's most powerful knowledge base to meet the commercial real estate needs of our clients worldwide. Our commitment is to be the preeminent, vertically integrated, and globally capable real estate service firm. With over 70,000 employees globally, we operate in 48 countries.

As a CBRE Critical Services Technician, you will resolve and complete day-to-day work orders to meet customer satisfaction targets and ensure completion in the time frame required. This job is part of the Critical and Technical Services job function, responsible for technical maintenance services in critical client environments.

What You’ll Do:

• Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding.
• Maintain an up-to-date log of work completed and outstanding items through the in-house system.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements.
• Participate in the critical services training program.
• Ensure effective communication with the client and management team is maintained.
• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
• Log and action all out-of-line situations with incident reports.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience.
• In lieu of a diploma, a combination of experience and education will be considered. City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition).
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

The Critical Services Technician role functions as the operational backbone for asset risk mitigation in high-stakes environments. From a strategic perspective, this position is not merely about maintenance; it is a vital control point for ensuring uptime and regulatory compliance within critical infrastructure like data centers and specialized facilities.

• The requirement for Authorized Person status within six months is a critical performance milestone, signaling that these technicians serve as essential gatekeepers for site safety and operational protocols.
• Because the work is highly procedural and subject to close supervision, your asset strategy should focus on the quality of the training program and the consistency of the reporting logs.
• These technicians generate the data needed for long-term condition assessments, which directly informs your capital expenditure planning and prevents technical debt from accumulating in your plant and equipment.

• The profile requires a specific blend of technical certification and manual capability, placing a premium on candidates who can strictly follow rigorous safety standards while maintaining active, organized logs of site status.
• For your portfolio, this means that while the role is designed for routine execution, the reliability of your facility depends entirely on their ability to elevate out-of-line situations immediately.
• Effective oversight of this role effectively reduces your exposure to operational, safety, and reputational risk.

EQUAL OPPORTUNITIES

CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.

Why CBRE?

When you join CBRE, you become part of a leading global organization in commercial real estate services and investment, dedicated to helping businesses and people thrive. We are a team of dynamic problem solvers and forward-thinking professionals who create a significant impact in the industry.

Our collaborative culture is built on our shared core values: respect, integrity, service, and excellence. We highly value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you will have the opportunity to chart your own course, develop your skills, and realize your full potential. We welcome applications from all qualified candidates.

Applicant AI Use Disclosure

We are committed to understanding each candidate's unique experience, skills, and aspirations. To ensure a genuine evaluation, we do not utilize artificial intelligence (AI) tools to make hiring decisions. We kindly request that candidates disclose any use of AI in the application and interview process to promote transparency and ensure a fair and equitable evaluation.