Crisis Support Lead – Flexible Hours & Training

mindinbradford; Bradford; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

25 days annual leave

Flexible working

Pension scheme

Employee Assistance Service

Job summary

Mind in Bradford is seeking a Service Coordinator for Safe Spaces (Maternity Cover) in Bradford. You will supervise Crisis Support Workers, manage shifts, and deliver one-to-one crisis support to individuals in emotional distress.

The role requires safeguarding knowledge, strong IT skills, and the ability to coordinate referrals and maintain records in MYMUP. Base locations include Kenburgh House and Central Hall with a 27-hour weekly rota.

Qualifications

• A level 3 or above qualification in a relevant field OR at least 2 years relevant experience.
• Experience in safeguarding and risk assessment is essential.
• Strong IT and MS Office skills for case recording and reporting.
• Ability to supervise teams and coordinate shifts with effective handovers.

Responsibilities

• Provide day to day supervision and support of Crisis Support Workers and relief workers.
• Lead and manage shifts, including handovers and safeguarding responsibilities.
• Deliver one-to-one crisis support in person or by phone/video.
• Manage referrals and book appointments; maintain accurate records in MYMUP.
• Support Service Lead with safeguarding, reporting, and audits.

Skills

Communication

Organisational skills

IT literacy

Teamwork

Risk assessment

Safeguarding

Mentoring

Training

Education

A level 3 qualification or above

2 years relevant experience

Tools

Microsoft Office

MYMUP

Job description

Mind in Bradford is seeking a Service Coordinator for Safe Spaces (Maternity Cover) in Bradford. You will supervise Crisis Support Workers, manage shifts, and deliver one-to-one crisis support to individuals in emotional distress.

The role requires safeguarding knowledge, strong IT skills, and the ability to coordinate referrals and maintain records in MYMUP. Base locations include Kenburgh House and Central Hall with a 27-hour weekly rota.