Crisis Café Support Worker

Richmond Borough Mind; Richmond; On-site; GBP 14,000; Full time

Job summary

Join Richmond Borough Mind as a Crisis Café Support Worker and make a significant difference in mental health care. You will be at the forefront of providing support during critical times, helping individuals navigate their challenges and foster recovery. This full-time role requires compassionate, resilient individuals passionate about mental health, with opportunities to work flexibly in a supportive team environment.

Qualifications

• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening and communication skills.
• Resilience and calm approach to challenging situations.

Responsibilities

• Provide compassionate, person-centered support to individuals experiencing mental health crises.
• Facilitate group activities and collaborate with colleagues and partner agencies.
• Create a welcoming and supportive environment for service users.

Skills

Excellent listening

Communication

Motivational skills

Resilience

Calm approach

Job description

1 day ago Be among the first 25 applicants

Richmond Borough Mind | Journey Recovery Hub

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

• Salary: £13.46 per hour (£26,200 FTE)
• Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening.
• Location: Twickenham and Kingston
  
  

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring

• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening, communication, and motivational skills.
• Resilience and a calm approach to challenging situations.
  
  

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Mental Health Care

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