Crisis and Recovery Support Worker

Creative Support; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

Creative Support is recruiting a Crisis and Recovery Support Worker in Liverpool to provide person-centred support for individuals facing mental health crises. This role involves practical support, collaboration with healthcare professionals, and a commitment to enhancing service users' independence, with flexible working hours and ongoing training opportunities.

Benefits

Probationary bonus

Pension contributions

28 days Annual Leave

Company paid enhanced DBS

Qualifications

• Experience of working with people with mental health needs essential.
• Warm personality and person-centred working required.
• Clean driving licence and access to a car beneficial.

Responsibilities

• Provide practical and emotional support to service users facing mental health crises.
• Identify and access opportunities for service users to gain independence.
• Collaborate with other professionals for coordinated support.

Skills

Empathy

Communication

De-escalation techniques

Job description

Social network you want to login/join with:

Crisis and Recovery Support Worker, Liverpool

col-narrow-left

Client:

Creative Support

Location:

Liverpool, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

948a8b901488

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council, local police force, crisis teams and other agencies to provide a new night time crisis prevention service for individuals with a mental illness in Liverpool City Centre.

The service will provide a safe and secure environment for individuals reaching crisis point within their mental health. It will operate from 6pm 7 days a week, 365 days a year and the sole purpose of the service is to reduce individuals being hospitalised, dependency on A and E departments and police resources. This will be a social model of support with staff team expected to utilise appropriate de-escalation and support techniques whilst promoting clients abilities to manage their own coping strategies.

We are recruiting a motivated, warm individual for the role of Crisis and Recovery Workers to provide person-centred support to people with mental health needs at our new service in Liverpool.

Your role will include:

• Providing practical and emotional support to service users who may be in or facing mental health crisis
• Identifying and accessing opportunities with service users to gain independence and confidence
• Working with service users in a recovery-focused way in line with their support and risk management plans
• Collaborating other involved professionals to provide a consistent and coordinated service that maximises outcomes for service users

Experience of working with people with mental health needs is essential and you must have a warm personality and be able to work in a person-centred way, at times working within high stress circumstances. A clean driving licence and access to a car is beneficial.

You will be expected to work flexibly on a rota to meet the needs of the service.

This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training regarding the client group you work with, managerial qualifications, and up-to-date training regarding changes to the law governing social care.

Vacancy Reference Number: 79078

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.