Crisis and Recovery Support Worker

TN United Kingdom; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a compassionate Crisis and Recovery Support Worker to join their innovative team in Liverpool. This role is pivotal in providing person-centred support to individuals experiencing mental health crises, ensuring they receive the necessary emotional and practical assistance. The organization is committed to fostering personal and professional development, offering comprehensive training and opportunities for qualifications in health and social care. Join a passionate and inclusive team dedicated to making a positive impact in the community, while enjoying benefits like a probationary bonus and generous annual leave.

Benefits

Probationary Bonus

Pension Contributions

28 Days Annual Leave

Enhanced DBS Paid by Company

Qualifications

• Experience working with individuals facing mental health crises.
• Ability to work flexibly and under high-stress situations.

Responsibilities

• Provide emotional and practical support to service users in crisis.
• Collaborate with professionals for coordinated care.

Skills

Mental Health Support

De-escalation Techniques

Person-Centred Care

Collaboration with Professionals

Education

QCF Diploma in Health and Social Care

Job description

Social network you want to login/join with:

Crisis and Recovery Support Worker, Liverpool

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Client:

Creative Support

Location:

Liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

948a8b901488

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council, local police force, crisis teams and other agencies to provide a new night time crisis prevention service for individuals with a mental illness in Liverpool City Centre.

The service will provide a safe and secure environment for individuals reaching crisis point within their mental health. It will operate from 6pm 7 days a week, 365 days a year and the sole purpose of the service is to reduce individuals being hospitalised, dependency on A and E departments and police resources. This will be a social model of support with staff team expected to utilise appropriate de-escalation and support techniques whilst promoting clients abilities to manage their own coping strategies.

We are recruiting a motivated, warm individual for the role of Crisis and Recovery Workers to provide person-centred support to people with mental health needs at our new service in Liverpool.

Your role will include:

• Providing practical and emotional support to service users who may be in or facing mental health crisis
• Identifying and accessing opportunities with service users to gain independence and confidence
• Working with service users in a recovery-focused way in line with their support and risk management plans
• Collaborating other involved professionals to provide a consistent and coordinated service that maximises outcomes for service users

Experience of working with people with mental health needs is essential and you must have a warm personality and be able to work in a person-centred way, at times working within high stress circumstances. A clean driving licence and access to a car is beneficial.

You will be expected to work flexibly on a rota to meet the needs of the service.

This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training regarding the client group you work with, managerial qualifications, and up-to-date training regarding changes to the law governing social care.

Vacancy Reference Number: 79078

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.