Criminal Justice Support Worker

Red 5 People; Norwich; On-site; GBP 24,000 - 30,000; Full time

Job summary

A community support organization in Norwich is seeking a dedicated individual to provide one-to-one support for people on probation, focusing on re-employment, education, and healthcare access. The role requires experience with vulnerable groups or in the criminal justice system. Comprehensive benefits, including 25 days of annual leave and enhanced pension, are offered.

Benefits

25 days annual leave

2 days paid volunteering leave

Enhanced pension & life assurance

Inclusive staff networks

Qualifications

• Experience in prisons, probation, or resettlement services.
• Background in supporting vulnerable groups facing homelessness or mental health challenges.

Responsibilities

• Provide one-to-one support to individuals on probation.
• Help clients access employment, training, and healthcare.
• Set goals and connect people with necessary services.

Skills

Experience working with people in the criminal justice system

Practical advice and goal setting skills

Support for vulnerable groups

Education

Criminology degree or relevant volunteer experience

Job description

Looking to make a real impact supporting people in the criminal justice system?

A new programme is launching in Norwich, and we’re looking for someone to provide one-to-one support to individuals on probation—helping them access employment, training, education, housing, healthcare, and wider resettlement services.

You’ll be based at Norwich Probation Trust, working directly with clients in the community. Your role will focus on setting goals, offering practical advice, and connecting people with the support they need to rebuild their lives.

Who we’re looking for:

You’ll have experience working with people in or leaving the criminal justice system—such as in prisons, probation, or resettlement services. We’re also keen to hear from those who’ve supported vulnerable groups facing homelessness, substance misuse, or mental health challenges. Criminology graduates with relevant volunteer experience are welcome too.

People from the following backgrounds often thrive in this type of work: probation or prison officers, resettlement workers, supported housing officers, drug & alcohol workers, hostel staff, careers or employment advisers.

What’s on offer:

• 25 days annual leave (with increases)
• 2 days paid volunteering leave
• Enhanced pension & life assurance
• Inclusive staff networks (LGBTQ+, menopause, neurodiversity and more)

How to apply:

Apply via this advert—we aim to reply to everyone. If you don’t hear back within 72 hours, use the “Send Us a Message” form on the Red 5 People website and we’ll get back to you. For an informal chat, call and ask for James.