Criminal Justice Engagement Coordinator

Recovery Focus; Bolton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave (rising to 32)

Pension scheme with employer contrib.

Life assurance (3× annual salary)

Enhanced sick pay

Birthday leave & extra days option

Professional fee reimbursement

24/7 online GP access

Employee Assistance Programme

Cycle to Work

Blue Light/Card discounts

Free will writing

Job summary

Waythrough is seeking a compassionate Criminal Justice Engagement Coordinator for Better Days Bolton. You will support individuals involved with the criminal justice system to access treatment, complete assessments, and help them engage with services to reduce reoffending.

This role collaborates with Probation, Prisons, Courts, Housing, and other agencies. You will conduct risk assessments and care planning, providing tailored support and documenting outcomes while safeguarding clients.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent, or willingness to work towards this.
• Understanding of brief interventions and approaches that support positive behaviour change.
• Experience working with carers and families.
• Strong communication, relationship-building, IT and organisational skills.
• Experience of assessment, recovery planning, risk management or one-to-one interventions would be advantageous.
• Knowledge of criminal justice services and safeguarding would also be desirable.

Responsibilities

• Support criminal justice referrals and Continuity of Care, helping people access and remain engaged with treatment.
• Complete holistic assessments, care plans and risk assessments.
• Provide one-to-one interventions that encourage positive change and recovery.
• Work closely with criminal justice and community partners to provide coordinated support.
• Support people following release from prison and through other criminal justice treatment pathways.
• Maintain accurate records and respond appropriately to safeguarding and risk concerns.

Education

NVQ Level 3 in Health & Social Care or equivalent

Job description

Criminal Justice Engagement Coordinator – Better Days Bolton

Location: Better Days, Bolton

Contract Type: Permanent

Working Hours: 37 hours per week

Salary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough – Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

We’re looking for a compassionate and proactive Criminal Justice Engagement Coordinator to join our Criminal Justice Team at Better Days Bolton. You’ll support people involved with the criminal justice system to access and engage with treatment, including those being released from prison. You’ll complete assessments, provide one-to-one support and help individuals access the right care to support their recovery and reduce the risk of further offending. You’ll also work closely with Probation, Prisons, Courts, Housing and other partner agencies to provide joined-up support and effective pathways into treatment.

What You’ll Do

• Support criminal justice referrals and Continuity of Care, helping people access and remain engaged with treatment.
• Complete holistic assessments, care plans and risk assessments.
• Provide one-to-one interventions that encourage positive change and recovery.
• Work closely with criminal justice and community partners to provide coordinated support.
• Support people following release from prison and through other criminal justice treatment pathways.
• Maintain accurate records and respond appropriately to safeguarding and risk concerns.

To Succeed in This Role, You’ll Need

• An NVQ Level 3 in Health & Social Care or equivalent, or willingness to work towards this.
• An understanding of brief interventions and approaches that support positive behaviour change.
• Experience working with carers and families.
• Strong communication, relationship-building, IT and organisational skills.
• Experience of assessment, recovery planning, risk management or one-to-one interventions would be advantageous.
• Knowledge of criminal justice services and safeguarding would also be desirable.

If you’re passionate about helping people involved with the criminal justice system access the support they need to make positive and lasting changes, we’d love to hear from you.

Interviews will be held on a rolling basis as suitable candidates apply, and we reserve the right to close the vacancy early if a successful candidate is appointed.

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer.

We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-09-28

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.