Crew Member - Full Time

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking enthusiastic Crew Members to join their dynamic team. This role offers the chance to deliver exceptional customer service and maintain high standards of quality and cleanliness in a fast-paced environment. As a Crew Member, you'll engage with customers, ensuring they feel valued and welcomed every time they visit. If you have a genuine smile, a passion for teamwork, and the ability to thrive in a high-energy setting, this opportunity is perfect for you. Join a company that values inclusion and community, and be part of a team that makes a difference every day.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly and courteous behavior is essential for this role.
• Effective communication skills and teamwork are crucial.

Responsibilities

• Provide friendly, fast, and accurate service to customers.
• Follow safety, security, and food hygiene procedures diligently.

Skills

Customer Service

Effective Communication

Teamwork

Attention to Detail

Energy and Enthusiasm

Job description

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McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.

Responsibilities:

1. Provide friendly, fast and accurate service.
2. Complete tasks and activities in line with training, company guidelines and management direction.
3. Follow all workplace safety, security and food hygiene procedures.
4. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.