Crew Member - England and Wales

McDonald's United Kingdom; Southall; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a global leader in the fast-food industry as a Crew Member, where you will play a vital role in delivering exceptional customer experiences. This position offers a dynamic work environment where teamwork and effective communication are key. You will be responsible for preparing food, serving customers, and ensuring the restaurant maintains the highest standards of cleanliness and service. With a commitment to inclusivity and personal development, this role not only provides a chance to grow within the company but also to be part of a team that values respect and community. Embrace the opportunity to work in a supportive atmosphere that encourages your professional journey.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Must have effective communication skills and be a supportive team member.
• Ability to maintain high energy levels and work efficiently.

Responsibilities

• Prepare food, serve customers, and maintain cleanliness in the restaurant.
• Deliver friendly, fast, and accurate service while following safety procedures.

Skills

Customer Service

Teamwork

Effective Communication

Food Hygiene

Time Management

Education

High School Diploma

Job description

Overview

McDonald's is one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team that works together to provide the best customer experience. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till, or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service, and cleanliness in the restaurant. Provide friendly, fast, and accurate service. Complete tasks and activities in line with training, company guidelines, and management direction. Follow all workplace safety, security, and food hygiene procedures. Treat all customers and colleagues with courtesy and respect while working as a supportive team member.

Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.

Location

Hanwell
Iron Bridge
Southall
United Kingdom
UB1 3EG

Training and Support

At McDonald's, we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.

Why Work Here

Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do, making sure we can continue to evolve alongside a changing world.