Crew Member

Five Guys; York; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Five Guys as a Crew Member, where you'll deliver excellent customer service while preparing delicious burgers and fries. This fast-paced role allows you to work across all stations and offers a supportive environment for career growth with numerous rewards and perks.

Benefits

Earn As You Learn – increase your hourly rate by up to 40p

Secret Shopper bonus – up to £1 per hour

Free meal on shift

28 days paid holiday

Employee discount program – Five Guys Perks

Career development opportunities

Enhanced Maternity & Paternity Leave

Social events and days out

Team competitions

Pension scheme

Qualifications

• Passionate about delivering excellent customer service.
• Willingness to work on various stations from Till to Grill.
• Ability to communicate and collaborate effectively with the team.

Responsibilities

• Deliver excellent customer service and serve perfect burgers and fries.
• Work on all stations from Till to Grill as needed.
• Assist in restaurant setup and cleaning.

Skills

Customer Service

Teamwork

Communication

Job description

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About the Role

At Five Guys, you'll find talented Crew Members passionate about delivering excellent customer service and making perfect burgers and fries. The role is varied and fast-paced; you'll serve customers at the till, cook patties on the grill, and prepare fries. Whatever your task, you'll always deliver to Five Guys standards.

YOUR PAY

• Under 18: £11 - £12 per hour depending on location
• 18 and over: £12.40 - £13.45 per hour depending on location

REWARDS

• Earn As You Learn – increase your hourly rate by up to 40p
• Secret Shopper bonus – up to £1 per hour
• Long service Love2Shop voucher: 5 years £, 10 years £1
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata for part-time)
• Access to Wagestream for flexible benefits

OTHER PERKS

• Social events and days out
• Team competitions like “Fry Cup” and “Olympics”
• Crew Member of the Month and Quarter awards
• Enhanced Maternity & Paternity Leave
• Employee discount program – Five Guys Perks
• Merchandise
• Pension scheme
• Career development opportunities

WHAT WE VALUE

• People, Quality Food, Customer Service
• Our values: Competitive, Enthusiastic, Family, Get It Done, Integrity

YOUR RESPONSIBILITIES

• Deliver excellent customer service and serve perfect burgers and fries
• Work on all stations from Till to Grill as needed
• Communicate and collaborate effectively with the team
• Assist in restaurant setup and cleaning, with flexible hours and no zero-hour contracts

CAREER GROWTH

• Support and tools for career development
• Over 70% of managers promoted internally from Crew Member roles
• Five Guys offers a pathway from entry-level to management