Crew Member

Five Guys; Telford; On-site; GBP 10,000 - 40,000; Full time

Job summary

Five Guys is seeking enthusiastic Crew Members for their Telford location. Crew Members play a vital role in delivering exceptional customer service while preparing quality burgers and fries. The fast-paced environment encourages teamwork and provides career development opportunities, with many management positions filled internally. Enjoy competitive pay, rewarding perks, and a supportive atmosphere.

Benefits

Earn As You Learn

Paid breaks

Employee discounts

Development opportunities

28 days paid holiday

Free meal on shift

Pension scheme

Secret Shopper bonus

Qualifications

• Enthusiastic about people, quality food, and customer service.
• Ability to work across all stations, including till and grill.

Responsibilities

• Deliver excellent customer service and prepare food to a high standard.
• Work hard across various stations and maintain cleanliness in the restaurant.

Skills

Customer Service

Teamwork

Communication

Enthusiasm

Job description

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In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

YOUR PAY

• Under 18: £11 - £12 per hour depending on where you are located
• 18 and over: £12.40 - £13.45 per hour depending on where you are located

REWARDS

• Earn As You Learn – increase your hourly rate by up to 40p
• Secret Shopper – a bonus which can add up to £1 per hour
• Long service Love2Shop voucher reward - 5 years £, 10 years £1
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata if you're part-time)
• All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – “Fry Cup” and “Olympics”
• Crew member of the month and quarter
• Enhanced Maternity & Paternity Leave
• Five Guys Perks – employee discount program
• Awesome Five Guys Merch
• Pension scheme
• Development opportunities to grow a career with us!

YOU'LL BE ENTHUSIASTIC ABOUT

• People
• Quality Food
• Customer Service
• Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity

WHAT YOU'LL BE DOING

• Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
• We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
• You’ll need to communicate and work together as a team to get the job done.
• To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.
• Over 70% of our managers have been internally promoted, with many joining as a Crew Member.
• Five Guys isn’t just a job – it can be a career!

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 30/06/2025 by TN United Kingdom