Crew Member

TN United Kingdom; Poole; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals who are passionate about quality food and customer service. Join a vibrant team where you can grow your career and enjoy various perks, including paid breaks, holiday, and employee discounts. This role offers the chance to work in a dynamic environment, ensuring customers receive the best service while preparing delicious meals. With opportunities for internal promotion and development, this is more than just a job—it's a pathway to a fulfilling career. If you're ready to work hard and be part of a family-like atmosphere, this opportunity is perfect for you.

Benefits

Paid breaks

Free meal on shift

28 days paid holiday

Employee discount program

Development opportunities

Enhanced Maternity & Paternity Leave

Team competitions

Social events

Long service voucher reward

Pension scheme

Qualifications

• Enthusiastic about quality food and customer service.
• Ability to work hard across various stations in the restaurant.

Responsibilities

• Deliver excellent customer service and serve high-quality food.
• Prep and clean the restaurant to ensure success.

Skills

Customer Service

Teamwork

Communication

Job description

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These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge.

YOUR PAY

• Under 18 £10.70 - £11.70 per hour depending on where you are located
• 18 and over £11.65 - £12.80 per hour depending on where you are located

REWARDS

• Earn As You Learn – increase your hourly rate by up to 40p
• Secret Shopper – a bonus which can add up to £1 per hour
• Long service Love2Shop voucher reward - 5 years £, 10 years £1,
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata if you're part-time)

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – “Fry Cup” and “Olympics”
• Crew member of the month and quarter
• Enhanced Maternity & Paternity Leave
• Five Guys Perks – employee discount program
• Awesome Five Guys Merch
• Pension scheme
• Development opportunities to grow a career with us!

YOU'LL BE ENTHUSIASTIC ABOUT

• People
• Quality Food
• Customer Service
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

WHAT YOU'LL BE DOING

• Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
• We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
• You’ll need to communicate and work together as a team to get the job done.
• To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Over 70% of our managers have been internally promoted with many joining as a Crew Member.
• Five Guys isn’t just a job – it can be a career!