Crew Member

Hotel Co 51 B.V.; Hounslow; On-site; Full time

Job summary

A leading hotel company seeks a Receptionist/Bartender to join their team at Moxy London Heathrow Airport. The role involves providing excellent guest service, managing hotel operations, and promoting the Moxy brand. Ideal candidates are energetic, communicative, and enjoy working in a fast-paced environment. Benefits include health plans, discounted rates, and generous holiday allowances.

Benefits

Health Cash Plan

Discounted room rates at Marriott hotels

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Twenty-eight holidays annually

Qualifications

• Fluency in English; knowledge of other languages is a plus.
• Experience within the service industry.

Responsibilities

• Helping guests and creating positive experiences.
• Managing hotel room inventory and checking guests in/out.
• Operating Food & Beverage outlets according to Moxy standards.

Skills

Communication

Multi-tasking

Tools

Opera

Micros

Job description

Receptionist / Bartender - Crew Member - MOXY London Heathrow Airport

This position is based on a full-time contract.

Gross Salary: £13.62 per hour

We are looking for a confident communicator who is comfortable in a fast-paced, service-focused role. The ideal candidate is a proactive problem solver and a team player, capable of creating a fun and relaxed environment that makes guests feel at home.

Main Tasks & Responsibilities

1. Helping guests and creating positive experiences
2. Managing hotel room inventory and checking guests in/out the Moxy way
3. Operating Food & Beverage outlets according to Moxy standards
4. Managing all bills and payments accurately
5. Preparing food, cleaning, tidying, restocking, taking deliveries, and organizing BOH areas
6. Following all food safety, licensing, and health and safety policies to work safely
7. Supporting other Crew Members and following directions from Crew Leaders
8. Promoting and supporting the Moxy brand & the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which includes:

• High energy and a fearless, do-it-yourself attitude
• Good communication skills and enjoyment in chatting with guests
• Ability to multi-task effectively, balancing hard work with excellent service
• Understanding that being relaxed isn't the same as being lazy
• Fluency in English; knowledge of other languages is a plus

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and the travel industry

Benefits for You!

• Health Cash Plan
• Discounted room rates at Marriott hotels worldwide for you, friends, and family
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays

*A personality assessment may be part of the recruitment process.*

Hotel Co 51 is a fast-growing European hotel operator of Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates over 35 properties in 8 countries and is expanding. To learn more, visit hotelco51.com.

About Moxy Hotels

Moxy offers a playful hotel experience for the young at heart, with over 100 properties worldwide. It breaks the rules of conventional hotel stays with social spaces and stylish, industrial design, promoting nonconformity and originality. For more information, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy is part of Marriott Bonvoy, Marriott International's global travel program.