Crew Member

Wendy's Fulham; Greater London; On-site; GBP 15,000 - 18,000; Full time

Job summary

Wendy's Fulham is hiring to join our friendly team in a fast-paced restaurant environment in London. You will help guests with warmth and efficiency, ensuring a positive dining experience from arrival to exit.

Join us and contribute to a team that values reliability, teamwork and great guest service. We offer flexible working, training, and opportunities to grow with a well-known brand in a supportive environment.

Qualifications

• Friendly, approachable attitude and strong people skills.
• Ability to work at pace in a busy restaurant environment.
• Willingness to assist across the restaurant as needed.
• Good communication and listening to guests and crew.

Responsibilities

• Ensure guests have a positive experience from start to finish.
• Restock and check supplies to keep service smooth.
• Support team during peak times and help colleagues.
• Follow brand standards and safety guidelines.
• Be proactive in learning and improving.

Skills

Customer service

Fast pace

Teamwork

Guest happiness

Adaptability

Job description

Why Wendy's?

We keep it real. It's our personality. People want to have fun - where they dine, and where they work. We see to both. Our customers adore Wendy's, and we adore them. Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No nonsense. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. No doubt you do the first two already. We can teach you the third! Sound good? Keep reading. Our burgers are square, which means we don't cut corners. So hopefully, neither do you.

• Your natural friendliness is just one of your talents.
• You can handle working at pace.
• You're good with working anywhere in the restaurant.
• You like making guests happy. For real.

What you bring to the table:

• Solid social skills - you act like your Nan is standing behind you (at least while you're at work).
• You see whatever's low - ketchup, straws, cups - and you fill it back up.
• You pitch in and help your crew and customers.
• You take and receive direction like a pro.
• You want to learn something new and be a part of something good.
• If something doesn't seem right, you make it right.

You must be willing and able to:

• Stand and move for most - if not all - of your shift.
• Lift up to 5kg - 25kg. now and then.
• Handle weather-related moments like rain at the drive-thru, litter picking, taking rubbish out in the summer, etc.
• Wear a headset, use other restaurant equipment such as a order taking system or grill, and follow brand standards and guidelines.
• For more information on specific equipment or job requirements, see the job description or speak with the hiring manager.

We get it. We get you.

Our food isn't one size fits all and our job opportunities aren't either. Whether you're looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you're an early bird or night owl, we've got you covered. We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world's most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.

Compensation: Competitive salary