Crew Member

McDonald’s; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global fast food chain in Greater London is seeking a Crew Member to deliver excellent customer service and maintain high standards of food quality and cleanliness. Responsibilities include preparing food, serving customers, and supporting a positive team environment. Ideal candidates should demonstrate strong teamwork and the ability to work efficiently in a fast-paced setting. Flexible shift options available.

Benefits

Holiday pay

Service awards

Meal allowance

Employee discounts

Qualifications

• Eligibility to work in the UK & Ireland is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare food, serve at the till, and assist in dining areas.
• Deliver consistent quality, service, and cleanliness.
• Maintain courtesy and respect for customers and colleagues.

Job description

Overview

As a Crew Member, you’ll contribute to delivering high standards of quality, service and cleanliness in the restaurant. You will provide friendly, fast and accurate service, and complete tasks in line with training, company guidelines and management direction. You will follow workplace safety, security and food hygiene procedures and work as a supportive team member.

Responsibilities

• Prepare food, serve at the till, and assist in the dining areas to look after customers’ needs.
• Deliver consistent quality, service and cleanliness; maintain high energy and efficiency in a fast-moving environment.
• Apply training, company guidelines and management direction to complete tasks and activities.
• Maintain courtesy and respect for customers and colleagues; contribute to a positive team-based environment.

Wellbeing and Support

• Support your overall wellbeing with counselling, mental health support, life management, medical guidance and resources.

Recruitment Support

• Olivia, our virtual assistant, supports you through the application process 24/7, answering questions, guiding applicants and helping navigate steps.
• Olivia cannot make hiring decisions; recruitment decisions are made by human recruiters.
• Olivia can help streamline parts of the recruitment experience and provide updates during the process.

Eligibility to Work

Before employment, verification of eligibility to work in the UK & Ireland is required. Acceptable documents include a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

Interview and Hiring

• The interview assesses values, attitudes and fit; examples may include teamwork and how you contribute to a positive customer and colleague experience.
• We hire for qualities and potential, rather than only qualifications.

Career Prospects and Values

McDonald’s values include Serve, Inclusion, Integrity, Community and Family. We foster a safe, respectful and inclusive workplace with quality jobs and broad opportunities for career progression.

Benefits and Shifts

• Benefits include holiday pay, service awards, meal allowance and employee discounts; some roles include premium shifts or overnight pay.
• Most positions earn above the national minimum wage, with additional holiday and sick pay and retailer discounts.
• Restaurant hours vary by location; many locations operate 24 hours and shifts are scheduled to suit personal availability while meeting business needs.

Additional Information

• Interviews and scheduling with Olivia can be rearranged if you cannot attend offered slots.
• McDonald’s has sustainability plans, including net-zero restaurant initiatives and ongoing commitments to responsible business practices.