Crew Member

McDonald’s; East Grinstead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global fast-food chain is hiring a Crew Member in East Grinstead. Your role involves preparing food, serving customers, and contributing to a friendly dining experience. The position offers flexible hours, competitive pay above national minimum wage, and various employee benefits including holiday pay and discounts. This is a great opportunity for those looking to grow within a fast-paced environment.

Benefits

Holiday pay

Meal allowance

Employee discounts

Sick pay

Qualifications

• Ability to provide friendly, fast, and accurate service.
• Willingness to adhere to food hygiene and safety procedures.
• Strong team player who treats others with respect.

Responsibilities

• Prepare food and serve customers.
• Maintain high standards of cleanliness and quality.
• Follow management guidance and company training.

Skills

Customer service

Food hygiene

Teamwork

Job description

Overview

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. She can answer common questions, guide candidates through application steps, arrange interviews, provide timely updates, and help you find what you need. Olivia cannot make hiring decisions; those are made by human recruiters.

Eligibility and Documentation

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You will need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

Interview Process

The interview is an essential part of our hiring process. It helps us understand your values, attitudes, and fit for the role. We may ask for examples of how you’ve worked as part of a team and how you made a difference. We hire for qualities and potential, rather than just qualifications.

Prospects and Culture

Our employees tend to stay with us because McDonald’s is a fun, sociable and flexible place to work with opportunities to progress. Many have started as crew members and moved into roles with more responsibility. We offer learning opportunities, recognised qualifications, comprehensive benefits, and flexible working arrangements. We are committed to a safe, respectful, and inclusive workplace.

Role: Crew Member

You’ll contribute to delivering the best customer experience by preparing food, serving on the till, or being in dining areas. Responsibilities include:

• Deliver high standards of quality, service, and cleanliness
• Provide friendly, fast, and accurate service
• Follow training, company guidelines, and management direction
• Adhere to workplace safety, security, and food hygiene procedures
• Treat customers and colleagues with courtesy and respect as a supportive team member

Benefits and Pay

Benefits include holiday pay, meal allowance, employee discounts from top brands, and more. If you work overnights (midnight to 5am), you may earn extra pay. All team members, including hourly workers, earn above the national minimum wage. Other benefits include holiday and sick pay and discounts at over 1,600 retailers.

Scheduling and Interviews

If you cannot attend any interview slots, you can contact Olivia to rearrange a suitable date.

Sustainability and Company Plans

McDonald’s is committed to sustainable business practices. In 2021, we launched our net-zero restaurant initiative and continue to pursue further progress.

Pay Schedule and Shifts

Pay frequency varies by restaurant type. Hourly employees may be paid every 2 or 4 weeks, while salaried employees are paid monthly. Our restaurants have varied hours, with many locations open 24 hours. Shifts are scheduled to suit both business needs and employee availability.

Uniform and Promotion

Uniforms are provided. McDonald’s supports internal promotion and values talent; many leaders started in entry roles.

Age Requirements

Age requirements vary by location and role. Please refer to local guidelines.