Crew Member

TN United Kingdom; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for enthusiastic Crew Members to join their vibrant team. If you have a passion for quality food and exceptional customer service, this is the perfect opportunity for you! You'll be part of a family-oriented environment where integrity and enthusiasm are valued. With opportunities for career growth and development, you can start your journey from Crew Member to management. Enjoy competitive pay, exciting rewards, and a variety of perks that make this role truly special. Join us and be part of a winning team!

Benefits

Paid breaks

Free meal on shift

28 days paid holiday

Employee discount program

Enhanced Maternity & Paternity Leave

Development opportunities

Team competitions

Days out and social events

Long service rewards

Pension scheme

Qualifications

• Enthusiastic about providing excellent customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver excellent customer service and serve perfect burgers and fries.
• Work on all stations from Till to the Grill.

Skills

Customer Service

Teamwork

Communication

Job description

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About Us

These days, we’re still just as much a family as we always have been. We have integrity, enthusiasm, and a competitive spirit. We get it done – whatever the challenge.

YOUR PAY

• Under 18 £10.70 - £11.70 per hour depending on your location
• 18 and over £11.65 - £12.80 per hour depending on your location

REWARDS

• Earn As You Learn – increase your hourly rate by up to 40p
• Secret Shopper bonus – can add up to £1 per hour
• Long service Love2Shop voucher reward - 5 years £, 10 years £1
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata if part-time)

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – “Fry Cup” and “Olympics”
• Crew member of the month and quarter
• Enhanced Maternity & Paternity Leave
• Five Guys Perks – employee discount program
• Awesome Five Guys Merch
• Pension scheme
• Development opportunities to grow a career with us!

WHAT YOU'LL BE ENTHUSIASTIC ABOUT

• People
• Quality Food
• Customer Service
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity

WHAT YOU'LL BE DOING

• Deliver excellent customer service and serve perfect burgers and fries – after all, it is what we are famous for!
• Work on all stations from Till to the Grill; be ready to work hard.
• Communicate and work as a team to get the job done.
• Prepare first thing in the morning and clean the restaurant at night to ensure success. We offer contracted hours to suit you – no zero-hour contracts!

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow, we provide support and the right tools to build a career with us.
• Over 70% of our managers have been promoted internally, many starting as Crew Members.
• Five Guys isn’t just a job – it can be a career!