Crew Member

Five Guys; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

As a Crew Member at a leading burger chain, you will thrive in a fast-paced environment while delivering top-notch customer service and preparing delicious food. Your role includes working on various stations to ensure smooth operations and maintaining the restaurant's high standards. With opportunities for career growth and numerous perks, joining Five Guys can be a meaningful step in your career journey.

Benefits

Earn As You Learn – increase your hourly rate by up to 40p

Secret Shopper bonus up to £1 per hour

Paid breaks

Free meal on shift

28 days paid holiday (pro-rata if part-time)

Access to Wagestream for financial wellbeing

Various team events and competitions

Enhanced Maternity & Paternity Leave

Employee discount program

Development opportunities

Qualifications

• Enthusiastic about delivering excellent customer service.
• Team-oriented and ready to work on different stations.
• Keen on quality food preparation.

Responsibilities

• Deliver excellent customer service and serve quality burgers and fries.
• Work hard across all restaurant stations from Till to Grill.
• Prep and clean the restaurant to maintain Five Guys standards.

Skills

Customer Service

Teamwork

Enthusiasm

Job description

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In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

YOUR PAY

• Under 18: £11 - £12 per hour depending on where you are located
• 18 and over: £12.40 - £13.45 per hour depending on where you are located

REWARDS

• Earn As You Learn – increase your hourly rate by up to 40p
• Secret Shopper – a bonus which can add up to £1 per hour
• Long service Love2Shop voucher reward - 5 years £, 10 years £1
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata if you're part-time)
• All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – “Fry Cup” and “Olympics”
• Crew member of the month and quarter
• Enhanced Maternity & Paternity Leave
• Five Guys Perks – employee discount program
• Awesome Five Guys Merch
• Pension scheme
• Development opportunities to grow a career with us!

YOU'LL BE ENTHUSIASTIC ABOUT

• People
• Quality Food
• Customer Service
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity

WHAT YOU'LL BE DOING

• Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
• We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
• You’ll need to communicate and work together as a team to get the job done.
• To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Over 70% of our managers have been internally promoted with many joining as a Crew Member.
• Five Guys isn’t just a job – it can be a career!