Crew Member

Five Guys; Basildon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading burger restaurant in Basildon is seeking enthusiastic Crew Members to provide excellent customer service and prepare quality food. The role includes working at various stations, maintaining restaurant cleanliness, and supporting team collaboration. Successful candidates will enjoy competitive pay ranging from £11 to £13.45 per hour, and various perks including paid breaks and career growth opportunities.

Benefits

Paid breaks

Free meal on shift

Employee discount through Five Guys Perks

Qualifications

• Passion for delivering excellent customer service.
• Ability to work in a fast-paced environment.
• Enthusiasm for quality food and teamwork.

Responsibilities

• Deliver excellent customer service and serve perfect burgers and fries.
• Work across all stations, including Till and Grill.
• Assist in setting up the restaurant and maintaining cleanliness.

Skills

Customer Service

Team Collaboration

Fast-Paced Work

Job description

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

At Five Guys, you'll find talented Crew Members passionate about delivering excellent customer service and making perfect burgers and fries. The role is varied and fast-paced; you may be serving customers at the till, cooking on the grill, or preparing fries. Whatever you do, you'll always aim to meet Five Guys standards.

Your Pay

• Under 18: £11 - £12 per hour depending on location
• 18 and over: £12.40 - £13.45 per hour depending on location

Rewards

• Earn As You Learn - increase your hourly rate by up to 40p
• Secret Shopper bonus - up to £1 extra per hour
• Long service Love2Shop vouchers - £500 at 5 years, £1,000 at 10 years
• Paid breaks
• Free meal on shift
• 28 days paid holiday (pro-rata for part-time)
• Access to Wagestream for flexible benefits

Other Perks

• Days out and social events
• Team competitions like Fry Cup and Olympics
• Crew Member of the Month and Quarter awards
• Enhanced Maternity & Paternity Leave
• Employee discount through Five Guys Perks
• Merchandise
• Pension scheme
• Opportunities for career growth

What You'll Be Enthusiastic About

• People
• Quality Food
• Customer Service
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity

Responsibilities

• Deliver excellent customer service and serve perfect burgers and fries
• Work across all stations, including Till and Grill
• Communicate and collaborate effectively with team members
• Assist in setting up the restaurant and maintaining cleanliness

Careers at Five Guys

• If you're ambitious, we support your growth with training and development.
• Over 70% of managers started as Crew Members.
• Join us for more than just a job—a career!