Crew Manager Fire Control Talent Pool – Talent Progression

Networking Women in the Fire Service; Daventry; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Crew Manager Control to lead and coordinate emergency response activities. This role involves managing a small team, delivering training, and ensuring compliance with health and safety standards. The ideal candidate will possess strong leadership skills and a commitment to community service. Join a dedicated team that prioritizes integrity, respect, and inclusion while making a significant impact in the fire service sector. If you are passionate about leadership and community safety, this opportunity is perfect for you.

Qualifications

• Experience in leading teams and managing incident responses.
• Strong skills in training and development for team performance.

Responsibilities

• Coordinate emergency and non-emergency call handling.
• Lead and manage a small team in various tasks.
• Deliver training and assess performance of team members.

Skills

Leadership

Incident Management

Training Delivery

Communication

Performance Assessment

Education

Relevant Fire Service Training

Management Qualification

Tools

Incident Management Software

Job description

The Role of Crew Manager Control.

To undertake an appropriate level of command, coordinating emergency and non-emergency call handling and incident management activities. Supporting and delivering information and advice to internal and external agencies to support operational response. Deliver training and assessments to improve and measure performance, and organise and implement practical activities to aid learning and development. Support the Watch Commander (Control) in the management of the Watch, carry out administration tasks, and lead a small team when carrying out specific tasks.

The post holder will carry out this role through the performance of key tasks and responsibilities as specified in the job description.

Main Duties & Responsibilities

1. To lead the work of teams and individuals to meet their objectives (WM1)
2. Plan the work of teams and individuals including planning work on a daily and weekly basis, allocating tasks and duties, and setting objectives.
3. Assess the work of teams and individuals against standards and allocated work.
4. Provide constructive feedback proactively and on request to your team and individuals, e.g., during normal work activity and debriefs.
5. Maintain work activities to meet requirements (WM2)
6. Manage day-to-day work activities to ensure deadlines and work objectives are consistently met; agree objectives daily and weekly, and monitor progress.
7. Ensure all health, safety, and security measures are maintained and that working conditions conform to organisational and legal requirements.
8. Encourage and support suggestions for improvements to working practices, systems, and personal and organisational performance.
9. Manage information for action (WM3)
10. Gather required information from internal and external sources.
11. Inform and advise others, respond to enquiries, and proactively provide information within your areas of responsibility.
12. Hold meetings, plan, prepare, and conduct meetings with small groups, setting clear objectives and agendas.
13. Take responsibility for effective personal performance (WM4)
14. Maintain competence and develop your skills to ensure best performance, including maintaining your health and fitness for work.
15. Develop and maintain effective working relationships with colleagues, team members, line managers, and external contacts.
16. Continuously improve your performance through self-assessment and proactive actions, e.g., debriefs and performance reviews.
17. Plan and contribute to the development of teams and individuals (WM5)
18. Identify training and development needs for individuals and teams, assessing gaps in performance.
19. Prepare plans to meet development and performance gaps effectively and efficiently.
20. Participate in development activities, providing feedback and support.
21. Assess improvements in performance against development objectives and evaluate the effectiveness of training activities.

Support and actively promote the objectives of the CRMP and demonstrate a personal commitment to the five principles of the Core Code of Ethics: putting communities first, integrity, dignity and respect, leadership, and equality, diversity, and inclusion.

Internal applicants with completed talent conversations and signed-off development objectives will not need to complete an external application but must express interest here. Those without completed or signed-off development objectives must complete the full application process by pressing ‘apply’ below.

Recruitment, Selection, and Safeguarding

Northamptonshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. All employees and volunteers must share this commitment.

Roles listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order require disclosure of criminal convictions, including spent and unspent, cautions, and reprimands. Details should be listed with dates. This information is confidential and will be used solely for the purpose of the appointment.

Pre-employment checks, including references and a minimum Standard DBS check, will be undertaken. Enhanced DBS checks are required for roles with direct access to vulnerable groups.

Applicants must disclose any pending or ongoing safeguarding investigations.

Vetting

Certain posts require vetting approval and ongoing clearance. This includes roles with unsupervised access to police assets or working closely with police. Checks may include criminal records, associations, and financial vulnerability assessments. An interview may be conducted if necessary.