Crested Goods Administrator

Twice; St. Ives; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Onsite gym

Subsidised restaurant

Pension scheme

Training & development

Employee discounts

Job summary

Acushnet Europe, based in St Ives, Cambridgeshire, seeks a Crested Goods Administrator for a full-time, 18-month fixed-term contract in the Cresting Department.

You will manage inventory, oversee the order journey, maintain precise stock records, coordinate with suppliers, and handle customer enquiries with excellent service. Data analysis will drive improvements across operations.

Qualifications

• Calm, self-motivated with initiative and team collaboration.
• Excellent organisational, customer, IT and administrative skills.
• Experience working to strict lead times; embroidery industry experience is a bonus.

Responsibilities

• Oversee inventory and manage the order journey from reports to processing.
• Ensure precise stock records and coordinate with suppliers for timely deliveries.
• Process orders with accuracy and handle customer enquiries with exceptional service.
• Collaborate across departments for operational optimisation and efficiency.
• Conduct data analysis to drive continuous improvements.

Skills

Calm disposition

Organisational skills

Customer service

IT skills

Administrative skills

Ability to meet deadlines

Job description

Where Performance Meets Purpose

Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe.

Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do.

Our Cresting Department offers embroidery and heat print services on a range of FootJoy and Titleist products striving always for quality excellence. In fact, we abide by the credo \"Autograph your work with excellence\". The team now have an opportunity for an enthusiastic and experienced administrator to join them on a full-time, fixed term contract for 18 months.

As Crested Goods Administrator, you'll oversee inventory and manage the order process through its journey from reports and processing, ensuring precise stock records, coordinate with suppliers for timely deliveries, process orders with precision, handle customer enquiries with exceptional service, collaborate across departments for operational optimization, and conduct data analysis to drive improvements.

Now on to the more interesting part: YOU...

What does it take for you to be successful in this role?

We are looking for someone who has a calm disposition and is comfortable working on their own initiative, but also within the team itself. With excellent organisational, customer, IT and administrative skills, you will also have experience of working within strict lead times. Some experience within the embroidery industry would be advantageous, although full training will be given to the successful candidate.

Our Commitment to You

At Acushnet Europe we offer a comprehensive and thoughtfully designed benefits package that supports your life both inside and outside of work. You'll receive a competitive salary package that reflects your skills, experience, and the value you bring. Our annual leave increases with tenure, with the added flexibility to buy or sell holiday - because we believe in the importance of balance and time to recharge.

We take your wellbeing seriously, with programmes and support for both physical and mental health. You'll also have free access to our onsite gym and can enjoy fresh, affordable meals in our subsidised restaurant.

Looking ahead, we offer a salary sacrifice pension scheme, employee assistance support, and financial guidance to help you plan for the future. We're also big on development, with training, tuition support, and plenty of opportunities to keep learning and progressing. You'll have access to an extensive benefits portal, giving you the flexibility to tailor your benefits to suit you and your lifestyle. On top of that, you'll benefit from employee discounts, wellbeing incentives, and recognition for the work you do.

Like any good partnership, we start with a short \"getting to know each other\" phase - our probationary period. Some benefits will be available after successful completion, as you establish yourself in the role.

Ready to Make an Impact?

Join us at Acushnet Europe and be part of a team that values excellence and innovation.

If you require any accommodations during the interview process, please let us know - we’re here to support you every step of the way.