Credit Risk Analyst New East Coast or remote (U.S)

Cleo; London; Remote; GBP 40,000 - 65,000; Full time

Job summary

Cleo is on a mission to revolutionize financial health through their AI. They're looking for a Credit Risk Analyst to enhance their credit underwriting models and strategies. This remote role allows substantial impact with a focus on data-driven decision-making while working with diverse teams across the organization.

Benefits

Competitive compensation package with equity

Work-life balance flexibility

15 days annual leave plus public holidays

401k matching

Medical, Dental, Vision insurance

Generous Parental Leave

1-month paid sabbatical after 4 years

OpenAI subscription paid for

Online mental health support via Spill

Qualifications

• 3-5 years of analytical experience in a credit risk role at a FinTech company.
• Experience with SQL and Python or other statistical modeling tools.
• Knowledge of machine learning techniques and A/B testing.

Responsibilities

• Leverage data to reduce loss rates and improve customer experience.
• Build dashboards to monitor credit product performance.
• Design and analyze experiments across credit products.

Skills

Analytical skills

Detail-oriented

Organizational skills

Data-driven mindset

Education

Bachelor’s degree in Engineering, Math, Finance or related

Master’s degree

Tools

SQL

Python

Machine Learning techniques

Microsoft Excel

Business intelligence tools

Job description

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

You can also see our latest DE&I report here

This role is a remote position anywhere on the East Coast timezones.

About Cleo

Most people come to Cleo to do work that matters. Every day, we fight for the world’s financial health, building a beloved AI that empowers people to make better financial decisions.

Backed by some of the most well-known investors in tech, we’ve reached over 4 million users and plan to double that number each year...which is where you come in.

Role Overview

We’re seeking an entrepreneurial Credit Risk Analyst to help us build our next generation of credit underwriting models and strategy.

As Cleo coaches customers to improve their financial health over time, our Cleo+ subscription is helping them access the best products to take action and meet their financial goals. From strong initial growth in its first year, we’re now expanding the Cleo+ financial product set, with a focus on consumer credit products that help users get to the next stage of financial health, while saving them money.

As we launch new credit products for our Cleo+ subscription service, you will have the opportunity to leverage data, data science, experimentation, and analytics to understand and manage credit risk and enable profitable growth of our portfolio. You will work closely with our data science, product, engineering, and finance teams and will interact with business stakeholders across many departments.

This role can be based remotely across East Coast USA.

Responsibilities

• Leverage Cleo’s proprietary data and third-party data to reduce loss rates and improve customer experience
• Optimize risk thresholds, policies, and strategy to expand member access and eligibility criteria of our credit products
• Apply your expertise in quantitative analytics to understand drivers of risk and suggest mitigation strategies
• Build dashboards to monitor and report credit product performance
• Design, execute, and analyze experiments across our credit products
• Utilize advanced techniques to combat and mitigate fraud risk
• Challenge conventional thinking and try new ideas to solve complex problems
• Maintain a strong data-driven culture within the company by collaborating with diverse internal functions

Qualifications

• Bachelor’s degree in Engineering, Math, Finance, or other quantitative discipline; Master’s degree is a plus
• 3-5 years of analytical experience, preferably in a credit risk role at a FinTech company
• Experience with SQL, Python, or other statistical modeling tools
• Knowledge of state-of-the-art machine learning techniques
• Advanced Microsoft Excel skills
• Experience with A/B testing
• Detail-oriented with excellent organizational skills
• Ability to thrive in a fast-paced environment and meet deadlines
• Experience with business intelligence tools

What You Get

• A competitive compensation package (base + equity) with bi-annual reviews. View our salary bands here: https://cleo-ai.progressionapp.com/
• Work at a fast-growing tech startup backed by top VC firms, Balderton & EQT Ventures
• Clear progression plan to support your growth, leadership, and impact
• Flexibility to maintain work-life balance
• Additional benefits including:
• Performance reviews every 6 months
• Pay raises for high performers
• Equity top-ups upon promotion
• 15 days annual leave + public holidays + extra day per year at Cleo
• 401k matching
• Medical, Dental, Vision insurance
• Generous Parental Leave
• 1-month paid sabbatical after 4 years
• Social events, online and in-person
• OpenAI subscription paid for
• Online mental health support via Spill

Application Process

To apply, please fill out the form with:

• First Name *
• Last Name *
• Email *
• Phone
• Resume/CV *
• Credit products you currently work on
• Confidence in SQL (1-10)
• Location with East Coast timezone
• Experience in fintech

We value diversity and inclusivity. All data collected is anonymous and does not affect your application. Please answer the following optional demographic questions to help us ensure an equitable hiring process.