Credit Recoveries Case Manager (ftc 6 months) | Credit

United Trust Bank; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual for a hybrid role in their Recoveries Team. This position involves managing deteriorating loans and optimizing asset recovery efforts while minimizing credit loss. You will collaborate with external professionals, prepare insightful reports, and support the development of policies and procedures. With a focus on professional growth and a supportive work environment, this role offers an excellent opportunity to contribute to the financial stability of the organization while enjoying a competitive salary and comprehensive benefits package.

Benefits

Matched pension contributions up to 7%

26 days annual leave plus two wellbeing days

Private medical insurance via Vitality

Life and income protection insurance

Enhanced family leave pay

Electric car scheme

Cycle to work scheme

Season ticket loan

Discounted gym membership

24/7 private GP access

Qualifications

• Understanding of regulatory framework for problem debt management.
• Ability to deliver concise communications to stakeholders.

Responsibilities

• Support management of Recoveries cases and oversight of Watchlist risk cases.
• Manage and prepare monthly reports for Watch and Recoveries Committees.

Skills

Knowledge of credit risk

Problem debt management

Strong Microsoft Excel skills

Insightful reporting

Job description

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This is a hybrid role working 3 days per week in the office (City of London location) and 2 days working from home.

Role Purpose:

To assist with the review, monitoring, management and control of the Bank's deteriorating loans and Recoveries portfolio in order to:

• Minimise risk of credit loss across the Bank's lending divisions
• Aid the improvement of the performance of impaired assets so as to optimise the Bank's recovery of provisions and to minimise new/additional provision

The role is within the Recoveries Team, which is part of the Bank's Second Line of Defence Credit Team.

Responsibilities:

Case management

• Support the Recoveries Manager with the management of Recoveries cases and oversight of Watchlist risk cases
• Ensure the maintenance of accurate and up to date information on account reporting, databases and internal systems in accordance with policies and procedures
• Manage efficient and accurate file maintenance for Recoveries cases and account processing, including receipts and payments administration, in accordance with policies and procedures
• Liaise with the Bank's external professionals as necessary/required

Reporting Watch and Recoveries exposures

• Manage, including collation and preparation, the monthly reports for Watch and Recoveries Committees, liaising with relevant Lending Units as required to ensure accuracy of information
• Manage and maintain Watch and Recoveries portfolio management information
• Manage the preparation and submission of ad-hoc reporting
• Develop fit for purpose and insightful management information and reporting, including trend analysis and thematic reporting

Professionals management

• Manage instructions to lawyers to undertake security checks/reviews on Watch risk cases and subsequent liaison
• Manage appointment of professionals in relation to impaired loans and any subsequent instructions
• Maintain the Recoveries Team professional panel and support the Recoveries Manager with the annual panel review

Administration/general matters

• Attend Watch and Recoveries Committees, taking minutes if required and ensuring timely follow up and completion of actions arising
• Support the management, development and improvement of policies and procedures, including standard operating procedures
• Provide support, training and guidance to the Assistant Credit Officer - Recoveries in their general tasks
• Attend relevant training and other seminars
• Liaise with key stakeholders within the Credit and Risk team, Lending teams and Internal/External Audit as appropriate

Skills and Experience sought:

• Knowledge of credit risk, problem debt management and Recoveries in the markets and asset classes in which UTB operate
• An understanding of the regulatory and legal framework pertaining to problem debt management and Recoveries
• Ability to deliver concise and succinct communications to colleagues, stakeholders and peers
• Strong Microsoft Excel skills
• Ability to compile, provide and develop insightful reporting

Remuneration and Benefits:

• competitive salary and discretionary bonus scheme
• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support - discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching