Credit & Operations Director

Scania (Great Britain) Limited; Greater London; Hybrid; GBP 95,000; Full time

Job summary

A prominent automotive financial services firm seeks a Credit and Operations Director to oversee credit and operational functions. This role involves developing strategies, leading teams, and ensuring compliance, with a focus on delivering operational excellence. The ideal candidate will have a strong leadership background and business acumen, ready to influence the UK market significantly.

Benefits

Hybrid working

Fantastic car scheme

Enhanced parental leave

Annual bonus scheme

Loan car scheme

25 days annual leave plus bank holidays

Competitive pension

4x basic salary life assurance

Private healthcare

Qualifications

• Proven track record within Credit and Operations.
• Demonstrable success in leading and developing teams.
• Understanding of compliance and risk management.

Responsibilities

• Oversee and manage credit, collections and administration functions.
• Develop and lead Credit and Operations teams and strategy.
• Build strong stakeholder relationships to maximize opportunities.
• Implement operational controls to manage risk and compliance.

Skills

Leadership

Risk Management

Operational Excellence

Team Development

Business Acumen

Job description

Company description:

SFS

Job description:

Job Title: Credit and Operations Director

Salary: From £95,000 plus an excellent benefits package

Location: Milton Keynes/ Hybrid

Scania Financial Services

• Hybrid working
• Access to a fantastic car scheme
• Enhanced parental leave
• Eligibility to annual bonus scheme
• Access to a fantastic loan car scheme
• 25 days annual leave plus bank holidays
• Competitive pension
• 4x basic salary life assurance
• Private healthcare

An opportunity for an experienced leader to make a real difference within our UK market. As Credit & Operations Director you will oversee and manage the credit, collections and administration functions within Scania Financial Services. You will drive the development of our credit strategy, targets and objective setting, reporting into the Managing Director and playing a key role within our senior leadership team. The Credit & Operations Director supports cross functionally, managing risk and overseeing corrective measures to achieve credit and operational performance targets, directly influencing the compliance and profitability.

A quote from Karima - Managing Director and Hiring Manager;

"Scania Financial Services is truly unique. It's rare to find a business with such strong roots and the ambition to succeed, innovate and continue to grow. It's a superb organisation, with a real Scania family culture. This is a unique opportunity to lead credit and operations at the heart of a dynamic captive finance business, driving operational excellence today whilst building scalable and future fit capabilities for tomorrow. Your leadership will shape both our customer experience and our commercial performance leveraging the strength of our Scania brand"

In this role you will:

• Develop and oversee our Credit and Operations teams and strategy - taking ownership of the way we currently do business and our future strategy, with an understanding of how each decision impacts the teams and environment around you.
• Lead and develop operational excellence - managing our Credit Control, Contract Management, End of Contract and Contract Underwriting teams, comprising of over 20 team members.
• Build strong stakeholder relationships - working closely with our colleagues, customers and sister companies to ensure we are constantly delivering, improving and maximising opportunities against our targets.
• Drive credit and operational understanding - educating and coaching our business, bringing our people on the journey as we grow and develop the UK business.
• Implement and oversee operational controls - responsible for managing risk and compliance, a pragmatic approach, building a business model that is both compliant and profitable.
• Develop internal processes and policies - succedding today and building a future for tomorrow, always looking to continuously improve how we operate, and how the market around us develops. Ensuring best practice in everything we do.

About you:

• An experienced leader - with a proven track record within Credit and Operations.
• A people leader - with demonstratable success leading and developing teams.
• Compliance focussed - understanding and managing risk, to ensure the business we write is thought through and compliant.
• Operational excellence - a passion for process and policy, regularly reviewing and implementing how we operate, ensuring we continuously improve our ways of working.
• Business acumen - identifying solutions, ways of working and opportunities to achieve our profitability targets through compliant business.

Closing Date: 19/08/2025

Next steps:

If you have the right experience and this role appeals to you, apply today.

A member of the Scania Recruitment team will contact you.

If you are successful at that stage, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team at , we'll be happy to discuss these with you.