Credit Operations - Credit Operations Officer

Arbuthnot Latham; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the banking sector is looking for a Credit Operations Officer to join their busy Credit department. The role involves managing documentation for lending, ensuring compliance with internal policies, and providing excellent service to clients, especially High Net Worth individuals. Ideal candidates will have a strong banking background, multitasking abilities, and excellent communication skills.

Benefits

Competitive salary and holiday allowance

BUPA Health cover

4x Life Assurance

Discretionary bonus

Leading maternity/paternity policies

Qualifications

• Experience with High Net Worth clients.
• Strong time management and organizational skills.
• Ability to multitask effectively under pressure.

Responsibilities

• Prepare Facility Letters for lending facilities.
• Manage loan repayments and release collateral.
• Build and maintain stakeholder relationships.

Skills

Strong banking background

Knowledge of Lending areas

Client-focused attitude

Excellent communication skills

Proficient in Microsoft Office

Job description

Credit Operations - Credit Operations Officer

To be part of a busy Credit department involved in the Bank’s Credit process — from initiation through documentation, monitoring, and control to recovery.

Responsibilities include preparation, review, and control of lending documentation.

The role requires providing first-class service to the front office while ensuring compliance with the Bank’s policies and procedures.

You will be expected to carry out duties with minimal supervision.

Our focus is to place the interests of customers at the centre of all activities, act in a way that achieves good outcomes for consumers, and comply with the FCA and PRA's Conduct Rules.

Key Responsibilities

• Prepare Facility Letters for all lending facilities to ensure proper documentation protecting the Bank
• Prepare EYIS documents for Regulated Mortgage Contracts
• Maintain, input, and renew Credit limits
• Prepare Instruction letters to Solicitors and Valuers
• Prepare Legal Charges
• Complete client redemption statements
• Manage loan repayments and release collateral no longer relied upon
• Assist with FCA return submissions
• Address credit queries and seek solutions to arising issues
• Build and maintain stakeholder relationships for quality service
• Participate in project work as opportunities arise
• Perform other tasks as assigned by the Head of Credit Operations

Risk Management

• Manage inherent risks by diligently following internal policies and procedures

Person Specification

Knowledge / Experience / Skills

• Strong banking background with a focus on Credit
• Comprehensive knowledge of all Lending areas
• Experience working with High Net Worth clients
• Knowledge of CCA and MCOB rules
• Ability to multitask effectively
• Work well under pressure with a heavy workload
• Proficient in Banking Systems and IT, especially Microsoft Office
• Excellent written and verbal communication skills
• Strong time management and organizational skills
• Client-focused attitude
• Team-oriented mindset
• Proactive working style

About Us

Life, Work, and Benefits

Arbuthnot Latham is committed to equal opportunities and values inclusion and diversity, which are vital for our success.

• Competitive salary, pension, and holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Discretionary bonus
• Leading maternity/paternity and menopause policies

Data Privacy and Reasonable Adjustments

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Reasonable Adjustments: Let us know if you need any adjustments during the application or recruitment process. For disability or medical condition concerns, contact us at [e-mail]. Your information will remain confidential unless disclosure is necessary for safety or adjustments, in which case we will discuss with you first.