Credit Manager

Are you a seasoned Credit Control professional with exceptional leadership skills and a passion for driving results? Our client, a well-established organisation in St Austell, is seeking an experienced Credit Control Manager to lead their dynamic credit control team and collaborate with key business stakeholders to maximise profit while minimising bad debt.

Location: St Austell
Contract Type: Full-time, Permanent
Salary: £35,000-£42,000

Key Responsibilities

1. Strategic Oversight: Develop and refine credit control strategies and procedures to ensure effective debt collection and profit maximisation.
2. Stakeholder Collaboration: Build relationships across the business to align teams on financial objectives.
3. Reporting & Analysis: Own the debt reporting process, preparing detailed reports and leading regular meetings with senior leaders.
4. Leadership & Development: Mentor and lead the credit control team, setting targets and ensuring performance excellence.
5. Problem-Solving: Manage complex account queries, escalate issues where necessary, and implement solutions tailored to customers' financial challenges.
6. Compliance & Best Practices: Uphold high standards of internal control, recommending and implementing best practices for credit management.
7. Customer Engagement: Proactively contact customers to resolve issues, negotiate payment plans, and recover debts effectively.
8. Team Training: Identify and address training needs to enhance team skills and overall efficiency.

What We're Looking For

1. A financial or credit management qualification is advantageous but not essential.
2. Proven track record as a Credit Control Manager with strong leadership capabilities and a history of developing high-performing teams.
3. Excellent negotiation, analytical, and problem-solving abilities.
4. Strong communication skills, particularly in simplifying complex financial concepts for non-finance professionals.
5. Advanced proficiency in IT tools, including Microsoft Office, financial ledger systems, and advanced Excel.
6. Confident in making autonomous decisions aligned with policies and procedures.

If this role is of interest please apply with a copy of your CV.

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.