Credit Hire Claims Handler (Home

Aston Charles; Norwich; Remote; GBP 35,000; Full time

Job description

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Responsibilities:

1. Handle Credit Hire claims with a focus on delivering excellent client outcomes.
2. Communicate effectively with stakeholders and manage difficult conversations with empathy.
3. Organize and manage tasks efficiently while working independently.
4. Collaborate with the team and utilize available support to enhance performance.

Qualifications:

1. Previous experience within Credit Hire claims.
2. Experience working in an insurance company environment or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).
3. Strong communication and rapport-building skills.
4. Client service-focused with a can-do attitude.

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!