Credit Controller (Spanish Speaking)

Macildowie Recruitment and Retention; Nottingham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

33 days leave

Contributory pension 7.5% matched

Profit-share bonus

Share Save scheme

Staff discount

Free onsite parking

Nearby tram access

Job summary

Macildowie Recruitment and Retention is assisting an international business in Nottingham in their search for a Spanish-speaking Credit Controller. The role is hybrid, with two days per week in the office, focusing on managing international customer accounts and ensuring timely payments.

The candidate will chase overdue balances, resolve account queries, and support cash flow while delivering high-quality customer service.

Qualifications

• Fluent or highly proficient in written and spoken Spanish.
• Experience in credit control, accounts receivable or similar finance role.
• Confident communicating with international customers by phone and email.
• Strong customer service and relationship-building skills.

Responsibilities

• Manage a portfolio of international customer accounts.
• Contact Spanish-speaking customers to secure timely payment.
• Process and allocate customer payments accurately.
• Monitor payment schedules and minimise overdue debt.
• Investigate and resolve account queries and disputes.
• Open new trade accounts and assess creditworthiness.
• Maintain accurate customer and credit records.
• Identify potential financial risks within the portfolio.
• Build trusted relationships with customers and internal teams.
• Support improvements to credit control processes and procedures.

Skills

Spanish fluency

Credit control

Customer service

Organisation

Job description

Spanish-Speaking Credit Controller

Location: Lenton, Nottingham
Working pattern: Hybrid - two days per week in the office

We are recruiting for an exciting opportunity with a well-established international business based in Nottingham. We are looking for a Spanish-speaking Credit Controller who thrives in a collaborative environment and can build strong relationships with customers.

The successful candidate will be responsible for managing a portfolio of international trade customers, processing payments accurately and ensuring customers adhere to agreed payment terms. You will proactively chase overdue balances, resolve account queries and disputes, and help maintain a healthy cash flow while providing a high standard of customer service.

Key responsibilities:

• Managing a portfolio of international customer accounts
• Contacting Spanish-speaking customers to secure timely payment
• Processing and allocating customer payments accurately
• Monitoring payment schedules and minimising overdue debt
• Investigating and resolving account queries and disputes
• Opening new trade accounts and assessing creditworthiness
• Maintaining accurate customer and credit records
• Identifying potential financial risks within the customer portfolio
• Building trusted relationships with customers and internal teams
• Supporting improvements to credit control processes and procedures

About you:

• Fluent or highly proficient in both written and spoken Spanish
• Previous experience within credit control, accounts receivable or a similar finance position
• Confident communicating with international customers by telephone and email
• Strong customer service and relationship-building skills
• Able to handle challenging conversations professionally and with integrity
• Commercially aware, with a good understanding of credit risk and cash flow
• Highly organised, accurate and comfortable managing a busy workload
• Proactive in resolving problems and improving processes
• Able to remain calm and professional when working under pressure

What's on offer:

• Hybrid working, with two days per week at the Lenton office
• 33 days' annual leave, including public holidays
• Contributory pension scheme matched up to 7.5%
• Profit-share bonus, subject to company performance
• Share Save scheme
• Generous staff discount
• Free onsite parking
• Convenient access to nearby tram links

This is an excellent opportunity for an experienced Credit Controller who can speak Spanish to a high standard and would like to join a successful international organisation that values communication, collaboration and high-quality customer service.