Credit Controller (Part Time)

Daisy Communications; Nelson; On-site; GBP 20,000 - 24,000; Part time

Job summary

A leading telecoms company in Nelson is seeking a Part Time Credit Controller to join a dynamic team. The role focuses on cash collection and aged debt reduction, requiring excellent communication and numerical skills. The ideal candidate will be proactive and capable of working both independently and collaboratively in a fast-paced environment. Competitive benefits include holidays and professional development opportunities.

Benefits

25 days holidays plus bank holidays

£500 referral scheme bonus

Professional development opportunities

Discounted Medicash membership

Sim deals for family/friends

Access to discounts at retail stores

Additional day off for birthday or marriage

Qualifications

• Must be able to work on own initiative and also part of a team.
• Ability to work in a dynamic and fast-paced environment.
• Excellent follow-up skills and a positive attitude.

Responsibilities

• Actively chase overdue Customer Accounts via letter and telephone.
• Liaise with Account Managers to assist in debt collection.
• Promote Direct Debit conversion on calls.
• Resolve customer queries in a timely manner.
• Work with other departments to ensure high Customer Service levels.

Skills

Excellent written skills

Excellent verbal skills

Excellent numerical skills

Working knowledge of Microsoft Excel

Pro-active attitude to account management

Creative problem solving abilities

Job description

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

We are seeking a Part Time Credit Controller to join a well-established and dynamic Credit team.

As a Credit Controller you will be part of a very successful and motivated team. Your key objectives will be to deliver against cash collection, aged debt reduction and improve external debt collection; whilst maintaining high customer service standards.

Hours of Work:Monday - Friday 10:00am to 2:00pm (20 hours)
Salary: £23,809.50 pro rata (Opportunity to earn up to an additional £200 if team achieve targets)
Location: Nelson

Responsibilities

• Actively chase overdue Customer Accounts via letter and telephone.
• Liaise and work with Account Managers where required, to assist in the collection of debt.
• Promote Direct Debit conversion on all calls.
• Ensure that all customer queries are resolved in a timely manner.
• Work effectively with other departments and sites to ensure highest levels of Customer Service are given at all times.

Qualifications

• Excellent written, verbal and numerical skills
• Working knowledge of Microsoft Excel
• Pro-active attitude to account management
• Excellent follow-up skills and a positive attitude at all times
• Must be able to work on own initiative and also part of a team, in a dynamic and fast paced environment
• A high energy level with creative problem solving abilities

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• £500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married

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