Credit Controller – Law Firm Billing & Collections

Ambition Europe Limited; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Ambition Europe Limited is recruiting a Credit Controller to join a leading US law firm with a strong London presence. The role sits in a fast-paced, collaborative finance team and offers a clear path to influence collections performance across key client portfolios.

Ideal candidates will have 3–4 years in credit control within legal or professional services, with proficiency in e-billing platforms and strong stakeholder communication.

Qualifications

• 3–4 years of experience in a credit control or revenue role within a law firm
• Able to build credibility and working relationships quickly
• Solid understanding of e-billing platforms such as CounselLink, Legal Tracker, or Collaborati
• Excellent written and verbal communication skills

Responsibilities

• Monitor aged debt reports and escalate risks or concerns to partners, fee earners, and management as appropriate
• Build and maintain regular contact with client accounts payable teams to resolve queries and secure payment commitments
• Support the negotiation of payment arrangements in line with firm policy, where partner consent has been obtained
• Proactively manage the collection of outstanding invoices through phone, email, and client portals
• Keep accurate records of client billing guidelines, budgets, and approval workflows
• Investigate and resolve e-billing rejections in coordination with billing teams and fee earners
• Liaise with clients to verify matter IDs, purchase orders, budget approvals, and timekeeper rates
• Submit and track invoices across a range of e-billing platforms, managing statuses, rejections, and compliance requirements
• Communicate clearly on outstanding balances, forecasting, and budgeting matters
• Act as a key point of contact for financial queries from clients and internal stakeholders
• Collaborate with partners, associates, and practice management teams to ensure visibility of collections performance
• Support month-end activities and work cross-functionally with Revenue Control, Accounts Payable, and Client Compliance teams
• Produce regular reports on debtor performance, collection activity, e-billing status, and key client trends
• Contribute to development and continuous improvement of credit control processes and policies

Skills

Credit control experience

Client relationships

Attention to detail

MS Office (Word, Excel, PowerPoint)

Tools

CounselLink

Legal Tracker

Collaborati

Job description

Ambition Europe Limited is recruiting a Credit Controller to join a leading US law firm with a strong London presence. The role sits in a fast-paced, collaborative finance team and offers a clear path to influence collections performance across key client portfolios.

Ideal candidates will have 3–4 years in credit control within legal or professional services, with proficiency in e-billing platforms and strong stakeholder communication.