Credit Controller (Italian)

VF CORPORATION; Nottingham; Hybrid; GBP 25,000; Full time

Job description

Salary: From £24,500 per year depending on experience

Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)

Working style: Hybrid – 3 days per week on site

Location: Calverton, Nottingham

VF Corporation is looking for a team player who is keen to use their Italian language skills, to join our European Credit Team in Calverton, Nottinghamshire.

Our role is open to anyone who has the amazing skill of being bi-lingual and speaking Italian as well as English.

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

This is our purpose.

It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.

This is our calling.

Let’s Talk about the Role

The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's awesome products.

In this role you'll get to do this, working alongside a great team and talking to customers all across Europe!

How You Will Make a Difference

Using your Italian and English communication skills, you will build great relationships with other businesses, colleagues and customers.

1. Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your Italian communication skills.
2. Helping customers to make the right payments at the right time so that their account with VF stays up to date.
3. Help to solve queries and problems for the customer, so that they are happy to make more orders, buy more of our products and do so in a responsible way - if you see a problem, a risk or an issue, you'll try to solve it quickly and effectively before it gets bigger for either party.
4. Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain, so that we all win!
5. Maintain accurate records using our IT systems and databases in an effective manner - it's important to keep things accurate and clean.

Skills for Success

1. Fluent in Italian and English, able to communicate with people by speaking and writing in both languages - that's the important bit!
2. You are a problem solver who loves to investigate matters and find solutions.
3. You can work with numbers, facts and figures and you understand the importance of accuracy and attention to detail.
4. Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.

What’s in it For You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:

• A supportive feedback-based culture where respect and integrity guide us in what we do.
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
• Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
• 50% employee discount on all VF brands both in store and online.
• Subsidised canteen and break out areas offering complimentary hot drinks.
• Health Shield membership and access to numerous health and wellbeing initiatives.
• Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
• 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
• Smart pension scheme - 8% employer contribution.
• Cycle to work scheme.
• Free secure onsite parking.

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you like what you have read and want to join our team then we would like to hear from you!

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