Credit Controller - Hybrid, Career Growth & Team Support

Distinct Recruitment; Nottingham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Distinct Recruitment in Nottingham is seeking an experienced Credit Controller for a permanent Hybrid role. You will manage overdue balances, chase payments by phone and email, and build strong relationships with clients and internal stakeholders.

You will investigate queries, negotiate payment arrangements, monitor aged debt, and contribute to monthly reporting. The team is supportive with structured onboarding and opportunities for development.

Qualifications

• Experience working in Credit Control and collecting overdue payments.
• Strong written and spoken communication.
• Ability to build relationships with customers and stakeholders.
• Proactive, organised with attention to detail.
• Willingness to collaborate with the wider team.

Responsibilities

• Proactively contacting clients by telephone and email to chase outstanding payments.
• Building positive relationships with clients and internal stakeholders.
• Investigating outstanding queries and working with colleagues to resolve payment delays.
• Negotiating payment arrangements and following up on agreed commitments.
• Monitoring aged debt and taking appropriate action to reduce overdue balances.
• Maintaining accurate records of collection activity and payment commitments.
• Assisting with monthly statements, credit control correspondence and reporting.
• Working with the wider Finance team to resolve unallocated payments and account queries.

Skills

Credit control

Communication skills

Relationship building

Organised

Problem solving

Job description

Distinct Recruitment in Nottingham is seeking an experienced Credit Controller for a permanent Hybrid role. You will manage overdue balances, chase payments by phone and email, and build strong relationships with clients and internal stakeholders.

You will investigate queries, negotiate payment arrangements, monitor aged debt, and contribute to monthly reporting. The team is supportive with structured onboarding and opportunities for development.