Credit Controller - German Speaking

EG Group; Horwich; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discretionary performance-based bonus

Hybrid working – up to 2 days per week

Cycle to Work and Car Scheme

Enhanced parental leave

Generous annual leave entitlement

Annual leave buy back scheme

Discounted gym membership

Volunteer day per year

Wellbeing facilities

Free secure on-site parking

Dress Down Fridays

Free eye test

Job summary

EG Group is seeking a Credit Controller (German Speaking) for Cumberland Farms on a 12 month fixed term contract. You will manage customer accounts to maximise cash collection, minimise risk and meet KPI targets, while applying company policies and payment terms.

The role requires a proactive and accurate approach to ensure timely debt collection. The successful candidate will collaborate with the Credit Control Team Leader, handle elevated responsibilities, and contribute to process

Qualifications

• Fluent in German; able to communicate confidently in a professional environment.
• Proven experience within a Credit Control role.
• Experience using accounting or ERP systems.
• Strong Excel skills, with the ability to work effectively with data.
• Proactive, ambitious, and driven to achieve results.
• Strong organisational skills, with the ability to prioritise workload and meet deadlines.
• Excellent time management skills, with a structured and efficient approach to tasks.
• Able to work both independently and collaboratively as part of a team.

Responsibilities

• Ensure a proactive approach to collecting outstanding debt to meet collection targets.
• Keep accurate records on chasing and payment promises.
• Follow guidance from team leader to address issues.
• Assist with workload of other team members from time to time.
• Drive continuous improvement in the number of days debts remain overdue.
• Remove non-value added tasks from daily activities.
• Manage and monitor new customer accounts and credit limits.
• Maintain strong relationships with customers and internal colleagues.
• Manage portfolio of accounts and ensure debts are collected per policy.
• Escalate issues timely when appropriate.
• Collaborate with operational teams across the Group.
• Support managers on ad hoc projects.
• Present and communicate to key stakeholders concisely.

Skills

German

Credit control

Time management

Organisational skills

Independence & collaboration

Tools

Excel

ERP systems

Job description

Select how often (in days) to receive an alert:

Role:Credit Controller – German Speaking

Salary:Up to £29,000

Company:EG Group

About the role:

An opportunity has arisen for a Credit Controller to join Cumberland Farms on a 12 month fixed term contract. Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.

You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed. We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management.

The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.

If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!

Why Join Cumberland Farms?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets
• Ensure you keep accurate records on chasing and payment promises
• Take guidance from your team leader to effectively deal with issues
• Assist with the workload of other team members from time-to-time
• Drive continuous improvement in the number of days debts remain overdue
• Ensure all non-value added tasks are removed from the day-to-day activity within your role
• Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
• Ensure strong relationships are maintained with customers and internal colleagues
• Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
• Where appropriate, timely escalation of issues
• Work in collaboration with operational teams across the Group
• Provide assistance to managers on ad hoc projects from time-to-time
• Present and communicate to key stakeholders in a concise and effective manner

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Fluent in German, with the ability to communicate confidently in a professional environment.
• Proven experience within a Credit Control role.
• Experience using accounting or ERP systems.
• Strong Excel skills, with the ability to work effectively with data.
• Proactive, ambitious, and driven to achieve results.
• Strong organisational skills, with the ability to prioritise workload and meet deadlines.
• Excellent time management skills, with a structured and efficient approach to tasks.
• Able to work both independently and collaboratively as part of a team.

Who are Cumberland Farms?

Cumberland Farms, Inc. was founded in 1939 and is based in Westborough, Massachusetts and operates as a convenience store and petroleum marketer. It also purchases, sells, leases, and manages commercial strip centers, gasoline stations, and retail outlets. The company offers its services through a network of retail stores, gas stations, and a support system, including petroleum and grocery distribution operations.

Please note - the successful applicant will be subject to a DBS check which will be funded by Cumberland Farms.

Screen readers cannot read the following searchable map.

To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape.