Credit Controller - German Speaking

Euro Garages; Horwich; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonus

Hybrid working

Career progression

Cycle to work

Car scheme

Generous leave

Volunteer day

Gym discount

Job summary

EG Group is seeking a German-speaking Credit Controller to join the Cumberland Farms operation on a 12-month fixed term contract. You will manage customer accounts to maximise cash collection, maintain records of payments, and support process improvements within a growing finance team.

The role requires fluent German, experience in credit control, ERP systems, and excellent Excel skills. Hybrid working is available, with on-site amenities and a focus on accuracy and KPI delivery.

Qualifications

• Fluent in German with professional communication.
• Proven experience in credit control and debt collection.
• Experience using accounting or ERP systems.
• Strong Excel skills and data handling abilities.
• Proactive, ambitious and results-driven.
• Strong organisational and time management skills.
• Able to work independently and in a team.

Responsibilities

• Manage customer accounts to maximise cash collection and minimise risk.
• Maintain accurate records of chasing and payment promises.
• Support team with workload and process improvements.
• Handle new customer accounts and set/monitor credit limits.
• Build relationships with customers and internal colleagues.
• Escalate issues timely when needed.
• Collaborate with operational teams across the Group.

Skills

German language

Credit control

Accounting/ERP software

Excel

Time management

Organisational skills

Independence and teamwork

Tools

ERP systems

Job description

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Role: Credit Controller – German Speaking

Salary: Up to £29,000

Company: EG Group

About the role:

An opportunity has arisen for a Credit Controller to join Cumberland Farms on a 12 month fixed term contract. Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.

You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed. We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management.

The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.

If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!

Why Join Cumberland Farms?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets
• Ensure you keep accurate records on chasing and payment promises
• Take guidance from your team leader to effectively deal with issues
• Assist with the workload of other team members from time-to-time
• Drive continuous improvement in the number of days debts remain overdue
• Ensure all non-value added tasks are removed from the day-to-day activity within your role
• Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
• Ensure strong relationships are maintained with customers and internal colleagues
• Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
• Where appropriate, timely escalation of issues
• Work in collaboration with operational teams across the Group
• Provide assistance to managers on ad hoc projects from time-to-time
• Present and communicate to key stakeholders in a concise and effective manner

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• Fluent in German, with the ability to communicate confidently in a professional environment.
• Proven experience within a Credit Control role.
• Experience using accounting or ERP systems.
• Strong Excel skills, with the ability to work effectively with data.
• Proactive, ambitious, and driven to achieve results.
• Strong organisational skills, with the ability to prioritise workload and meet deadlines.
• Excellent time management skills, with a structured and efficient approach to tasks.
• Able to work both independently and collaboratively as part of a team.

Who are Cumberland Farms?

Cumberland Farms, Inc. was founded in 1939 and is based in Westborough, Massachusetts and operates as a convenience store and petroleum marketer. It also purchases, sells, leases, and manages commercial strip centers, gasoline stations, and retail outlets. The company offers its services through a network of retail stores, gas stations, and a support system, including petroleum and grocery distribution operations.

Please note - the successful applicant will be subject to a DBS check which will be funded by Cumberland Farms.