Credit Controller (FTC)

BSI; Milton Keynes; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A business improvement company in Milton Keynes is seeking an experienced Credit Controller for a 12-month fixed-term contract. The role involves managing high-volume ledgers, resolving queries, and maintaining accurate records. Candidates must have extensive experience in credit control, excellent rapport building skills, and proficiency in Excel. Flexible working hours and ongoing training are offered, alongside a competitive total reward package.

Benefits

Flexible working hours

Ongoing training and development

Qualifications

• Previous experience within a high-volume credit control position essential.
• Dedicated to high standards of customer service.
• Excellent telephone and rapport building skills.

Responsibilities

• Collect outstanding debt from corporate clients.
• Minimize bad debt and maintain cash flow.
• Focus on delinquent payments to maximize revenue income.
• Resolve customer queries promptly.

Skills

High-volume credit control experience

Excellent rapport building skills

Organizational skills

Proficiency in Excel

SAP experience

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: Credit Controller

Location: Milton Keynes (hybrid)

Type: Full-time, fixed-term contract

We are searching for an experienced credit controller who is used to working on a high-volume ledger to join our friendly and supportive team on a 12-month fixed-term contract. The successful candidate will have excellent rapport building skills, be well-organised and team spirited, as well as being very comfortable calling corporate clients by telephone.

Playing a pivotal role working alongside the Credit Manager you will be responsible in reconciling the ledgers, assisting with the resolution of queries for the EMEA UK, chasing outstanding debts and ensuring all records are well maintained, accurate and complete and co-ordinate activities with other finance teams and departments in BSI.

Starting at a very busy time of year, the ability to work independently is essential, although a comprehensive induction will be provided. This role is based from our Milton Keynes office with site attendance required on a regular basis, currently 2 days per week.

Responsibilities:

• To collect outstanding debt owed on past and present invoices, from business/corporate clients
• Minimise bad debt & maintain cash flow using effective debt collection calls
• Focus on delinquent payments to maximise revenue income
• Resolve all customer queries promptly
• Maintain collections notes in customer accounts
• Work with all areas of the business to ensure clients on “stop” are not supplied with additional services

To be successful in this role, you must have:

• Previous experience within a high-volume credit control position essential
• Proficient using Excel
• Dedicated to high standards of customer service, including excellent telephone and rapport building skills
• SAP experience would be an advantage
• The ability to work independently whilst maintaining a team-based outlook

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

*Please note: BSI are unable to provide visa sponsorship for this vacancy

Do you believe the world deservesexcellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, andengage with our global organization all while having fun doing great work.BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.