Credit Controller (Fixed Term Contract)

WSP in the UK & Ireland; Basingstoke; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Virtual GP service

Workplace adjustments

Gymflex discount

Menopause support

WSP My Hour

Job summary

WSP is seeking a Credit Controller to proactively manage a portfolio of clients and drive cash collection for landmark projects. You will own debt ledgers, resolve debts of varying complexity, and build strong relationships across Finance and operational teams.

The role emphasizes effective communication, timely payments, and collaboration with external agencies to support project cash flow and client satisfaction.

Qualifications

• Credit Control / Accounts Receivable experience.
• Ability to manage multiple priorities and meet deadlines.
• Great attention to detail and customer service.

Responsibilities

• Proactively manage a portfolio of clients.
• Own UK and/or overseas debt ledger and resolve debts of varying complexity.
• Build productive relationships across all levels of the business.
• Drive cash flow to meet targets.
• Engage with Debt Collection Agency processes and policies.
• Promote credit policies and Credit Management services.

Skills

Credit control / AR

Communication skills

multitasking / prioritisation

Job description

Job Description

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Job Description

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A Little More About Your Role…

As a Credit Controller, you will proactively manage a portfolio of clients, using your influencing skills to remove the roadblocks preventing those clients paying their invoices.

• Having clear ownership of a UK and/or overseas debt ledger, resolving easy debt, tricky debts and everything in between
• Building great, productive relationships across all levels of the business
• Driving cash flow to meet your own and your stakeholders’ targets
• Helping stakeholders understand how to use of our Debt Collection Agency
• Raising the profile of the credit policies and Credit Management services
• Collaborative working style & a team player

What can you expect?

You will become part of an energetic team, working together to support our stakeholders in collection of payments for the exciting projects they are delivering for their clients. The majority of your time will be spent getting in touch with the clients on the ledger you’re responsible for, ensuring they have our invoices and any roadblocks they have to paying them are overcome.

You will build relationships with key stakeholders across Finance and our operational business, using those connections to push debts to their conclusion through joining calls with clients or debt review calls. You will become a key member of the wider business team and an expert in collecting cash in our industry.

What We Will Be Looking For You To Demonstrate…

• Credit Control / Accounts Receivable or other transactional accounting experience such as Accounts Payable, Cash Application or Billing.
• The ability to manage multiple priorities, manage your own time and meet deadlines
• Great attention to detail and understand what it takes to deliver an excellent service to your customers.

We try to contact our internal and external customers by telephone rather than email, so you'll need to be comfortable with that and with the behaviours you’ll need to display as an ambassador for WSP. You'll also need to be able to write great, accurate and concise emails.

You may be studying for CICM (Chartered Institute of Credit Management) exams or already have them. Or you may be studying for a different qualification or be interested in exploring one. Either way, you'll want to continue developing yourself and your career with WSP.

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

About Us

We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?

Work-life balance

At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging

We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.

Health & Wellbeing

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

• Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most.
• We also provide reasonable workplace adjustments for those in need.
• Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program.
• A comprehensive menopause support package.

Flex your time

To enhance work-life balance, WSP offers the WSP My Hour, allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

• WSP My Hour
• Part-time and flexible working arrangements
• Option to purchase additional leave
• Ability to use your bank holiday entitlement to suit you

Your development

We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.