Credit Controller: Finance Automation & Growth

We Do Group; Farnborough; On-site; GBP 30,000 - 38,000; Full time

Job summary

We Do Group is seeking a Credit Controller to join the finance team in West Surrey. The role involves ownership of day-to-day credit control, debtor ledger management, and supporting the wider transactional finance team in month-end activities.

The ideal candidate may be an experienced Credit Controller seeking broader exposure across finance or an ambitious junior professional with 1–3 years in transactional finance. A graduate with strong academics is also welcomed.

Qualifications

• This could suit an experienced Credit Controller seeking broader exposure across finance.
• 1-3 years' experience within transactional finance, accounts receivable, sales ledger or credit control.
• Graduate or school leaver with strong academics and some relevant finance, placement or office experience.

Responsibilities

• Take ownership of the day-to-day credit control process and maintain an accurate debtor ledger.
• Allocate incoming cash against customer invoices accurately and efficiently.
• Monitor outstanding and overdue balances, proactively contacting customers by email and telephone to secure payment.
• Build a strong understanding of individual customers, including payment behaviours, credit terms and appropriate points of contact.
• Manage a relatively high-volume ledger while maintaining particular focus on higher-value customer balances.
• Escalate overdue or more complex accounts appropriately to senior finance and commercial stakeholders.
• Process and post customer credit card payments where required.
• Maintain accurate customer and credit control information within the finance system.
• Support the sales ledger and purchase ledger teams during busy periods and month-end.
• Assist the wider finance team with transactional activities to help improve the efficiency and speed of month-end.
• Produce customer and debtor analysis to support management decision-making.
• Identify opportunities to improve, streamline and automate existing finance processes.
• Make effective use of technology, including AI and automation tools, to improve efficiency.
• Support wider finance projects and ad-hoc activities as the role develops.

Job description

We Do Group is seeking a Credit Controller to join the finance team in West Surrey. The role involves ownership of day-to-day credit control, debtor ledger management, and supporting the wider transactional finance team in month-end activities.

The ideal candidate may be an experienced Credit Controller seeking broader exposure across finance or an ambitious junior professional with 1–3 years in transactional finance. A graduate with strong academics is also welcomed.