Credit Controller: Debt Management & Process Improvement

Confidential; Eastbourne; On-site; GBP 26,000 - 34,000; Full time

Job summary

Morgan McKinley is seeking an experienced Credit Controller for a permanent role in Eastbourne. You will manage a portfolio of customer accounts, issue statements and reminders, and work with customers and internal stakeholders to resolve queries and drive timely payments.

The role offers opportunities to contribute to process improvements and wider business initiatives, with responsibilities to work in the Eastbourne office five days per week and be available on short or four weeks' notice.

Qualifications

• Available on short or 4 weeks notice
• Based in Eastbourne and able to work in offices 5 days per week
• Previous credit control experience
• Strong customer service skills

Responsibilities

• Manage a portfolio of approximately customer accounts
• Issuing statements and payment reminders
• Reach out to customers regarding overdue balances via telephone, email and written correspondence
• Ensure credit control is actively carried out in line with company policies and procedures
• Build effective relationships with customers and internal stakeholders
• Work with external debt collection partners where required
• Manage overdue accounts
• Monitor outstanding debt and take appropriate action

Skills

Credit control

Customer service

Job description

Morgan McKinley is seeking an experienced Credit Controller for a permanent role in Eastbourne. You will manage a portfolio of customer accounts, issue statements and reminders, and work with customers and internal stakeholders to resolve queries and drive timely payments.

The role offers opportunities to contribute to process improvements and wider business initiatives, with responsibilities to work in the Eastbourne office five days per week and be available on short or four weeks' notice.