Credit Controller - Chadderton - VPS

The VPS Group; Chadderton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services provider in Chadderton is seeking a Credit Controller to manage end-to-end cash collections processes. Responsibilities include proactively managing customer payments and maintaining accurate financial records. The ideal candidate will have a minimum of 3 years of credit control experience within a B2B environment and strong communication skills. This role offers the opportunity to work in a dynamic team environment.

Qualifications

• Minimum of 3 years credit control experience in a fast-paced B2B environment.
• Professional demeanor in customer dealings.
• Good problem-solving skills and initiative.

Responsibilities

• Proactively chase customers for payments.
• Meet or exceed monthly cash collection targets.
• Accurately reconcile customer accounts.

Skills

Credit control experience

Organizational skills

Strong communication skills

Team player

Ability to work under pressure

Proficiency in Excel

Education

Institute of Credit Management membership

Tools

Microsoft Dynamics

Excel

Word

Outlook

Job description

Job Title: Credit Controller

Business Unit/Department: Finance – Credit Control

Location: Chadderton, United Kingdom

Reports To: Credit Control Team Leader

Role Purpose: As a Credit Controller, you will own the end-to-end process of cash collections across the VPS customer portfolio. Responsibilities include reducing accrued revenue, maximizing cash collections within payment terms, improving and maintaining DSO, and assessing credit risks.

Key Responsibilities:

• Proactively chase customers for payments and lead by example.
• Meet or exceed monthly/quarterly cash collection and debt reduction targets.
• Accurately reconcile customer accounts, keep ledgers tidy, and action write-offs, journals, unallocated cash, and duplicate accounts monthly.
• Maintain healthy relationships with colleagues and customers to promote the department.
• Recommend accounts for legal action timely to the Credit Control Manager.
• Enter detailed collection notes into the internal finance system.
• Provide accurate input for departmental cash forecasting.
• Share creative ideas for continuous process improvement.
• Assist with system testing and automation as required.
• Perform ad hoc duties as needed.

Qualifications, Experience, and Attributes:

• Minimum of 3 years credit control experience in a fast-paced B2B environment.
• Excellent organizational skills and ability to prioritize tasks.
• Strong communication skills, both oral and written, at all levels.
• Team player with strong interpersonal skills.
• Professional demeanor in customer dealings.
• Ability to work under pressure and meet deadlines.
• Good problem-solving skills and initiative.
• Proficiency in Excel, Word, and Outlook.

Desirable:

• Education background; membership of the Institute of Credit Management preferred.
• Experience with Microsoft Dynamics finance system and billing systems.