Credit Controller (Bath)

JR United Kingdom; North East; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

Join a leading Social Enterprise dedicated to creating inclusive communities! As a Credit Control Administrator, you'll be part of a friendly team, managing rent accounts and delivering excellent customer service. This part-time role offers flexibility and a hybrid working pattern after three months. You'll thrive in an environment that promotes continuous improvement and personal growth, while enjoying benefits like holiday pay and pension contributions. If you're motivated and eager to learn, this is your chance to make a real impact in your community.

Benefits

22 days holiday

Pension with matched contributions

Initial and ongoing training

Discounts and offers from shops

Qualifications

• Experience in a customer-facing environment is essential.
• Proactive and solution-focused mindset is a must.

Responsibilities

• Maintain rent accounts and chase payments across client portfolios.
• Provide first-class customer service and ensure SLAs are met.

Skills

Organizational skills

Customer service

Solution-focused mindset

Communication skills

Job description

Social network you want to login/join with:

Credit Controller (Bath), North East England

Client:

Location:

North East England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

At Places for People, we hire People, not numbers! If you like the sound of this job, please apply — you could be just who we're looking for! Experience and track record are important, but we're more interested in hiring someone who embodies our People Promises: doing the right thing, enthusiasm, motivation to grow, community spirit, respect, and enjoyment of work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving communities for both our customers and employees.

Join a Community that cares about you!

More about your role

You will join a small, close-knit team known for their friendly approach and strong work ethic. As a Credit Control Administrator, you will maintain rent accounts, chase payments and arrears across all client portfolios, provide first-class customer service, and ensure SLA's are met while complying with client, company, and statutory regulations.

This role offers a hybrid working pattern: after 3 months, you can work from home 3 days a week.

The role is part-time: 22 hours across 3 days, Monday to Friday, with flexibility.

Essential criteria:

• Proactive and solution-focused mindset
• Organizational and administrative skills
• Experience in a customer-facing environment

For more information, download our job profile from our website.

More about you

Experience in property management or Credit Control is not essential but beneficial. The successful candidate will have experience in developing positive working relationships and possess excellent written and verbal communication skills.

Experience in an office-based customer service role is advantageous, but more importantly, you should be able to think on your feet and be solution-focused.

You should be motivated to learn and share our ethos of continuous improvement. We will provide full training to help you develop the necessary skills.

The Benefits

We are a large, diverse, and ambitious business offering job security and challenges. Our environment allows colleagues to flourish, thrive, and work in fantastic communities with inspirational colleagues and customers.

Our benefits include:

• 22 days holiday (excluding bank holidays) and sick pay
• Pension with matched contributions
• Initial and ongoing training
• Perks such as discounts and offers from shops, cinemas, and more

What's next?

If you meet the criteria and are ready to advance your career, click apply to be redirected to our careers site for more details, a full job description, and to apply directly.

If you're a Places for People customer seeking application support, contact our skills and employment team at [emailprotected].

Recruitment agencies: we operate a PSL and do not accept cold calls.