Credit Controller - Basildon

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Responsibilities

1. Conduct credit control activities, including proactive chasing of customers via phone and email.
2. Collaborate with colleagues to promptly resolve customer inquiries and concerns.
3. Manage incoming calls efficiently and professionally.
4. Maintain a comprehensive Customer-receipts report, tracking outstanding payments.
5. Utilize Customer portals to address queries, obtain Remits, and copy SBIs.
6. Code SBIs and Remits in advance of receipt for streamlined processing.
7. Organize and maintain the SL filing system for easy retrieval.
8. Dispatch invoices to customers via email.

Requirements

• Ability to follow both oral and written instructions accurately.
• Proficient in Microsoft Office suite, particularly Excel.
• Prior experience in a similar manufacturing role is preferred.
• Strong problem-solving skills, keen attention to detail, and dependable work ethic.
• Proactive and innovative mindset, capable of identifying and implementing process improvements.
• Effective team player with a positive 'can-do' attitude, while also able to work independently.
• Excellent time management skills, adept at prioritizing tasks efficiently.
• Comfortable working accurately in a fast-paced and pressured environment.
• Clear and concise written and verbal communication skills.

Hours

07:30 - 16:30, Monday to Thursday; 07:30 - 13:45 on Fridays.