Credit Controller – AR & Collections + Profit Share

Formed Group; Lincoln; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Profit-share bonus pool

28 days annual leave

Free parking on site + EV charging

Career development opportunities

Job summary

Formed Group in Lincoln is seeking an experienced Accounts Receivable / Credit Controller to manage the trade debtor ledger and day-to-day collections. You will release orders, chase balances, and keep the sales ledger reconciled.

The role requires a firm but customer-focused approach and experience with Sage/Orderwise, plus strong numeracy and communication skills. On-site parking is available.

Qualifications

• This role requires proven experience in credit control, accounts receivable and collections.
• Confident, professional telephone manner and strong written communication.
• Good working knowledge of accounting/ERP systems (Sage/Orderwise or similar).
• Strong numeracy and attention to detail; ability to reconcile accounts.
• Resilience and assertiveness to hold a firm line on credit terms while maintaining relationships.
• Strong interpersonal skills to collaborate across teams and with customers.

Responsibilities

• Release customer orders for dispatch within credit limits and payment terms.
• Collect payments by bank transfer and secure card payments.
• Post and allocate receipts to the correct customer and invoice on Sage/Orderwise.
• Review aged debt weekly and escalate at-risk accounts; advise on provisions.
• Investigate billing queries with Sales and Customer Service teams.
• Escalate unresolved accounts via collections or CCJ when necessary.

Skills

Credit control

Accounts receivable

Telephone manners

Written communication

Sage

Orderwise

Numeracy

Attention to detail

Interpersonal skills

Education

AAT qualification

Tools

Creditsafe

Stripe

Shopify

Sage

Orderwise

Job description

Formed Group in Lincoln is seeking an experienced Accounts Receivable / Credit Controller to manage the trade debtor ledger and day-to-day collections. You will release orders, chase balances, and keep the sales ledger reconciled.

The role requires a firm but customer-focused approach and experience with Sage/Orderwise, plus strong numeracy and communication skills. On-site parking is available.