Credit Controller Admistrator

Totum Partners; London; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading international law firm is seeking a Credit Control Administrator for a fully remote position. The successful candidate will support a dynamic finance team, manage client receipts, resolve queries, and gain valuable exposure to international credit control processes. Ideal for someone with finance admin experience aiming to advance their career in a supportive environment.

Qualifications

• Some experience in finance administration.
• Confident using finance systems and keeping accurate records.
• Clear communicator, comfortable working with stakeholders.

Responsibilities

• Allocating client receipts and resolving payment queries.
• Updating codes and notes on the credit collections system.
• Providing admin support to senior credit controllers.

Skills

Attention to detail

Time management

Communication

Education

Experience in a legal or professional services environment

Tools

Accounts receivable systems

Job description

Totum are working with an international law firm on an opportunity for a Credit Control Administrator. This fully remote role is a great next step for someone with some credit control or finance admin experience who’s looking to grow their career. You’ll be supporting an experienced team, working closely with finance colleagues across several jurisdictions, and gaining valuable exposure to both international credit control and e-billing. You’ll be home-based and report into a UK-based manager.

The ideal Credit Control Administrator will be responsible for:

• Allocating client receipts
• Investigating and resolving first-line payment queries
• Escalating more complex queries internally
• Sourcing and updating bill payer contact details and dispatch dates
• Updating codes and notes on the credit collections system
• Preparing and distributing ad hoc reports
• Supporting e-billing by checking status flags and reporting issues
• Assisting with rejected e-bills
• Providing admin support to senior credit controllers
• Liaising with finance, legal, and operations teams internationally
• Credit collection activity on key ledgers

The ideal Credit Controller Administrator will have:

• Some experience in a legal or professional services environment
• Strong attention to detail and good time management
• Confident using finance systems and keeping accurate records
• Clear communicator, comfortable working with various stakeholders
• Familiarity with accounts receivable systems would be a plus
• This is an excellent opportunity to join a supportive and well-established

Equal Opportunities
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.