Credit Controller & Accounts Assistant

Access Garage Doors Ltd; Crawley; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

4 weeks holiday plus bank holidays

Company pension

Healthcare cash plan

Friendly and supportive team

Full product and systems training

Job summary

Access Garage Doors Ltd in Crawley, West Sussex, is recruiting an experienced Credit Controller & Accounts Assistant to manage debt, process payments and support finance operations. You will own the credit control process, maintain customer records, assist with month-end, and liaise with customers to resolve queries in a professional, timely manner.

This office-based role offers a competitive salary, 4 weeks holiday plus bank holidays, a company pension and a supportive team in a growing family

Qualifications

• Previous credit control and accounts receivable experience.
• Experience with accounting software (Xero, Sage, QuickBooks).
• Strong communication and customer service skills.

Responsibilities

• Credit control and debt management.
• Monitor aged debt and follow up overdue invoices.
• Allocate BACS receipts and maintain customer records.
• Undertake customer credit checks.
• Set up and maintain new customer accounts.
• Communicate with customers and work as part of a team.
• Maintain accurate financial records.
• Reconcile bank accounts and company cards.
• Support month-end and year-end procedures.
• Resolve payment discrepancies and customer queries promptly.
• Maintain filing systems.
• Provide financial information to management.
• Support wider operations team as needed.
• Assist with improving financial processes and controls.

Skills

Credit control

Accounts receivable

Excel

Microsoft Office

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Tools

Xero

Sage

QuickBooks

Sage 200

Job description

Credit Controller & Accounts Assistant at Access Garage Doors Ltd

Credit Controller & Accounts Assistant
Salary: Competitive
Crawley, West Sussex (office-based role)

Capital Garage Doors are one of the South East’s longest-established and most respected garage door and spares wholesalers, proudly serving customers since 1978.

As part of the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an experienced and organised Credit Controller & Accounts Assistant to join our team in Crawley. This is a varied role combining credit control, accounts receivable and general finance administration.

You will play an important role in maintaining effective credit control, ensuring customer accounts are kept up to date and providing finance support across the business.

This is an excellent opportunity for someone who is organised, confident communicating with customers, and enjoys taking ownership of their workload within a busy and growing company.

What We Offer

• Competitive salary
• 4 weeks holiday plus bank holidays
• Company pension
• Healthcare cash plan
• Friendly and supportive team environment
• Full product and systems training provided
• Stable, long-established and growing company

The Role / Responsibilities

• Responsible for credit control and owning debt management
• Monitoring aged debt and following up overdue invoices
• Allocating BACS receipts and maintaining accurate customer account records
• Undertaking customer credit searches and checks
• Setting up and maintaining new customer accounts
• Communicate regularly with customers and work as part of a team
• Maintain accurate and up-to-date financial records
• Reconcile bank accounts and company credit cards
• Support the financial controller with month-end and year-end procedures
• Investigate and resolve payment discrepancies and customer queries in a timely, accurate and professional way
• Maintain accurate filing systems (digital and physical)
• Provide financial information to management when required
• Support the wider operations team as needed
• Assist with improving financial processes and controls

What We’re Looking For

• Previous credit control and accounts receivable experience
• Confident and professional when discussing outstanding accounts with customers
• Proven experience in a finance role
• Experience of accounting software (e.g. Xero, Sage, QuickBooks)
• Strong communication and customer service skills
• Organised and able to manage multiple tasks effectively
• Comfortable working independently and managing your own workload
• Proactive approach to resolving queries and outstanding issues
• Good IT skills, including email and Microsoft Office
• Strong attention to detail and accuracy
• Professional and approachable manner
• Good understanding of sales ledger processes
• Sage 200 experience would be advantageous, although training will be provided
• Confident using Microsoft Excel and accounting systems
• Ability to manage multiple tasks and meet deadlines
• Experience within garage doors, construction, home improvements, wholesale or trade-related industries

Working Hours

If you’re looking for a long-term opportunity with a respected and growing company, we’d love to hear from you.