Credit Controller - 12M FTC

Starr Insurance Companies; City Of London; On-site; GBP 42,000 - 56,000; Full time

Job summary

Starr Insurance Companies in London seeks an experienced Credit Controller to chase, monitor and report on overdue premiums. You will liaise with underwriting and brokers, ensuring timely settlements and accurate cashflow.

The role requires strong Excel use, analytical thinking, and familiarity with Lloyds Market processes. The candidate will manage aged debt, build stakeholder relationships, and support cash allocation.

Qualifications

• Essential Intermediate Excel capability (v-lookups, pivot tables, ability to interpret large data sets).
• London Market credit control experience.
• Analytical and problem solving skills.
• Well organised, with the ability to work well in a team as well as individually.
• Desirable: Develop skills in Excel capability.
• Familiarity with Power BI to analyse and present meaningful data trends.
• X-changing systems experience (Tracker, Account enquiry and IMR).

Responsibilities

• Chase, monitor and report upon overdue premiums to the Head of Credit Control.
• Use X-changing systems and reporting to ensure Brokers settle to the business according to Lloyds Market practices.
• Monitor aged debt and report trends to stakeholders.
• Build and maintain relationships with internal and external stakeholders.
• Assist with and investigate cash received to allocate to policies.
• Investigate initial booking of outstanding premium ensuring correct terms and settlement data is entered.

Skills

Intermediate Excel

Credit control (London Market)

Analytical thinking

Teamwork / independent

Power BI familiarity

X-changing systems (Tracker, IMR)

Tools

Tracker

Account enquiry

IMR

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

The primary focus of a credit controller at Starr is to chase, monitor and report on overdue premium owed to Starr whilst liaising with the underwriting teams to ensure maximum efforts are taken to receive settlement.

You will make use of internal and external systems to ensure terms are met by Brokers, to reduce aged debt and maximise cashflow, by adhering to Company procedures. Weekly reports will be prepared for senior management, and relationships built with internal and external stakeholders.

Key Responsibilities

• Chase, monitor and report upon overdue premiums to the Head of Credit Control.
• Make use of X-changing systems and reporting to ensure Brokers are continuing to settle to the business in accordance with the rest of the Lloyds Market.
• Monitor Aged Debt and react to changes and trends both internally and externally.
• Build and retain relationships with external and internal stakeholders.
• Assist with and investigate any directly received cash in the bank accounts to establish allocation to policies.
• Investigate initial booking of outstanding premium ensuring correct terms and settlement data is entered, to ensure accurate reporting and chasing for settlement.
• The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies.
• This description may be varied from time to time to reflect changing business requirements.

Qualifications

• Essential Intermediate Excel capability (v-lookups, pivot tables, ability to interpret large data sets).
• London Market credit control experience.
• Analytical and problem solving skills.
• Well organised, with the ability to work well in a team as well as individually.
• Desirable Opportunity to develop skills in Excel capability.
• Familiarity with Power BI to analyse and present meaningful data trends.
• X-changing systems experience (Tracker, Account enquiry and IMR).

Equal Opportunity Employer

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees.

We offer first class training and development opportunities to all employees.

Our aim is to grow our own talent and bring out the best in people.

Starr is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world.

Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace.

Join us and become part of our talented and passionate workforce.

https://starr.com/About/Careers